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Case Study of How Alleviating "Pebbles in the Shoe" Improves Operations in the Emergency Department
Savitzky, Diana; Chavda, Yash; Datta, Suchismita; Reens, Alexandra; Conklin, Elizabeth; Scott, Matthew; Caspers, Christopher
OBJECTIVES/OBJECTIVE:Addressing minor yet significant frustrations, or "pebbles," in the workplace can reduce physician burnout, as noted by the American Medical Association. These "pebbles" are small workflow issues that are relatively easy to fix but can significantly improve the workday when resolved. This quality improvement project aimed to enhance clinician well-being in an emergency department (ED) affiliated with an academic institution through human-centered design by actively engaging clinicians to identify these "pebbles" and for a dedicated team to address them. METHODS:A task force comprised of three emergency physicians collaborating with emergency medicine leadership was established. After educating clinicians about "pebbles," clinicians were able to anonymously submit pebbles based on recall of frustrations in a baseline survey at the start of the project, as well as submit pebbles in real time by a QR code that was placed in easily noticeable areas. The task force met bimonthly to categorize, prioritize, and assign ownership of the pebbles. Progress was communicated to staff via a monthly "stop light" report. An anonymous survey assessed the impact on clinician well-being among 68 emergency clinicians within seven months of starting the project. RESULTS:Over seven months, 284 pebbles were submitted (approximately 40 per month). The feasibility of addressing pebbles was characterized by a color scale: green (easy to fix): 149 (53%); yellow (more complex): 111 (39%); and red (not feasible, "boulder"): 24 (8%). Categories of pebbles included the following: equipment/supply: 115 (40%); nursing/clinical: 86 (30%); process: 64 (23%); and information technology/technology: 19 (7%). A total of 214 pebbles (75%) were completed. Among 51 respondents (75% response rate), the self-reported impact on well-being of having pebbles addressed was as follows: extremely effective: 16 (31%); very effective: 25 (49%); moderately effective: 8 (16%); slightly effective: 2 (4%); and not effective 0 (0%). CONCLUSION/CONCLUSIONS:In addition to improving personal resilience, improving well-being in the ED involves addressing efficiency of practice. This project highlights the positive impact of resolving small, feasible issues identified by clinicians, which resulted in 80% of respondents rating the project as very to extremely effective in improving their well-being. Most pebbles were related to equipment and easily fixed, while issues involving human interactions (eg, communications between consultants and EM) were more challenging. Regular meetings and accountability facilitated progress. This approach is replicable across medical specialties and practice settings, offering a low-cost method to enhance clinician work environments and well-being.
PMID: 40561958
ISSN: 1936-9018
CID: 5874732
A national pilot study on simulation-based upstander training for emergency medicine clinicians
Mundo, William; Vaughn, Jordan; Odetunde, Adetoriola; Donovan, Tai; Alvarez, Al'ai; Smith, Kristyn; Brown, Cortlyn; Brown, Italo; Datta, Suchismita; Vora, Samreen; Ward-Gaines, Jacqueline
OBJECTIVE/UNASSIGNED:This study assesses the effectiveness of clinical simulation-based training in boosting self-perceived confidence for using upstander communication skills to confront racism, discrimination, and microaggressions (RDM). METHODS/UNASSIGNED:-test, with a significance threshold of 0.05. RESULTS/UNASSIGNED: < 0.0002). CONCLUSIONS/UNASSIGNED:The clinical simulation-based training significantly improved participants' confidence and self-perceived ability to address RDM in simulated clinical environments. This training method is a promising tool for teaching health equity topics in clinical medicine.
PMCID:11125567
PMID: 38800608
ISSN: 2472-5390
CID: 5663272
Hot off the Press: Subcutaneous Insulin for Mild to Moderate Diabetic Keto-Acidosis
Datta, Suchismita; Bond, Christopher; Milne, William Ken
PMID: 38135916
ISSN: 1553-2712
CID: 5611832
Pilot training for clinical research professionals in using empathy to recognize and respond to implicit bias in research recruitment and retention
Adams, Jennifer; Gonzalez, Cristina M; Gillespie, Colleen; Holahan, James; Minsky, Maura; Datta, Suchismita; Medina, Rosario; Yakubov, Amin; Byrnes, Kimberly; Bredella, Miriam A
Recruiting and retaining research participants is challenging because it often requires overcoming structural barriers and addressing how histories of mistrust and individuals' lived experiences affect their research engagement. We describe a pilot workshop designed to educate clinical research professionals on using empathy skills to recognize and mitigate bias to improve recruitment and retention. In a post-workshop survey (22/31 participants completed), 94% agreed the workshop helped them practice perspective-taking, recognize implicit bias, and identify opportunities for empathy. Participants reported increased confidence in key recruitment and retention skills (p < 0.05). Future studies will evaluate whether this translates into improved recruitment.
PMCID:11713438
PMID: 39790470
ISSN: 2059-8661
CID: 5805312
Curated collections for educators: Nine key articles and article series for teaching qualitative research methods
Lin, Sophia; Zimmerman, Elise; Datta, Suchismita; Selby, Maurice; Chan, Teresa; Fant, Abra
Background: Qualitative research explains observations, focusing on how and why phenomena and experiences occur. Qualitative methods go beyond quantitative data and provide critical information inaccessible through quantitative methods. However, at all levels of medical education, there is insufficient exposure to qualitative research. As a result, residents and fellows complete training ill-equipped to appraise and conduct qualitative studies. As a first step to increasing education in qualitative methods, we sought to create a curated collection of papers for faculty to use in teaching qualitative research at the graduate medical education (GME) level. Methods: We conducted literature searches on the topic of teaching qualitative research to residents and fellows and queried virtual medical education and qualitative research communities for relevant articles. We searched the reference lists of all articles found through the literature searches and online queries for additional articles. We then conducted a three-round modified Delphi process to select papers most relevant to faculty teaching qualitative research. Results: We found no articles describing qualitative research curricula at the GME level. We identified 74 articles on the topic of qualitative research methods. The modified Delphi process identified the top nine articles or article series most relevant for faculty teaching qualitative research. Several articles explain qualitative methods in the context of medical education, clinical care, or emergency care research. Two articles describe standards of high-quality qualitative studies, and one article discusses how to conduct the individual qualitative interview to collect data for a qualitative study. Conclusions: While we identified no articles reporting already existing qualitative research curricula for residents and fellows, we were able to create a collection of papers on qualitative research relevant to faculty seeking to teach qualitative methods. These papers describe key qualitative research concepts important in instructing trainees as they appraise and begin to develop their own qualitative studies.
SCOPUS:85153851884
ISSN: 2472-5390
CID: 5499722
A Letter to My Daughter
Datta, Suchismita
PMID: 36456411
ISSN: 0736-4679
CID: 5374142