We can help you resolve common problems and issues by walking you through a few questions. Begin by choosing a troubleshooter category.

Use this troubleshooter to resolve issues related to access to online resources. First, tell us about yourself.
Lapidus Library is staffed Monday-Friday from 9:00am – 5:00pm. The library is unlocked Monday-Friday from 8:00am-6:00pm and Saturday-Sunday from 10:00am-4:00pm.
The Robbins Library is staffed Monday-Friday from 9:00am – 5:00pm. The library is always locked with 24/7 swipe card access for users with a valid NYU Langone Health ID.
The Brooklyn Hospital Library is unstaffed. The library is always locked with 24/7 swipe card access for users with a valid NYU Langone Health ID.



Follow these prompts to determine your access to the locations, services, and resources of the NYU Health Sciences Library.

First, please choose your primary affiliation: