We can help you resolve common problems and issues by walking you through a few questions. Begin by choosing a troubleshooter category.

Use this troubleshooter to resolve issues related to access to online resources. First, tell us about yourself.
The Lapidus Library is staffed Monday-Friday from 9:00am – 5:00pm. The library is unlocked Monday-Friday from 8:00am-6:00pm and Saturday-Sunday from 10:00am-4:00pm.

The Robbins Library is staffed Monday-Friday from 9:00am – 5:00pm. The library is always locked with 24/7 swipe card access for users with a valid NYU Langone Health ID.

The Brooklyn Hospital Library is unstaffed. The library is always locked with 24/7 swipe card access for users with a valid NYU Langone Health ID.


Follow these prompts to determine your access and privileges to the NYU Health Sciences Library, its branches, services, and licensed content.

First, please choose your primary affiliation: