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A unique role for dental school faculty: telephone triage training and integration into a health departments' emergency response planning

Fernandez, Jill B; Glotzer, David L; Triola, Marc M; Psoter, Walter J
OBJECTIVE: Dental professionals with proper training and integration into existing protocols for mobilization can be one additional resource during catastrophic events. A pilot project on training of dental school faculty in telephone triage in the event of an avian flu pandemic is described. A partnership was established with a grant from the Department of Justice/Department of Homeland Security, between the New York City Department of Health and Mental Hygiene, and New York University to initiate a pilot program to increase the manpower resources available to the health agency should an overwhelming public health event be present in the New York City area. METHODS: Eight faculties from New York University College of Dentistry were selected to receive telephone triage training consisting of 15 hours of formal presentations. This training was specifically designed to give participants a background in "outbreak investigations," and included a mock influenza outbreak. Also, a "phone triaging" training during a surge event was practiced. RESULTS: The training resulted in enabling alternative healthcare providers as capable personnel and one alternative source for a surge manpower pool. This was the innovative use of dental school faculty to bolster critically understaffed and overwhelmed areas in the NYCDOHMH infrastructure, such as call centers and for telephone triage, in their disaster scenarios, particularly in their response to avian flu. CONCLUSIONS: The established public health systems and medical community must understand the need to preplan for medical surge events and accept that a potential source of additional manpower could be the dental profession or other nontraditional healthcare personnel.
PMID: 18666510
ISSN: 1932-149x
CID: 156972

All hazards training: incorporating a catastrophe preparedness mindset into the dental school curriculum and professional practice

Glotzer, David L; Rekow, E Dianne; More, Frederick G; Godder, Benjamin; Psoter, Walter
Catastrophic preparedness should be incorporated into the dental school curriculum. The experience at New York University College of Dentistry is that a combination of catastrophic preparedness elements integrated within existing courses with a short, meaningful capstone course dedicated to all hazards preparedness can be accomplished successfully and meet proposed competencies for training in the dental curriculum. The roles and responsibilities in catastrophic response preparedness and response of dentists are actively being discussed by the dental profession. An element of that discussion has to include the 'what' and 'how' of education and training for dentists at the predoctoral level and after dental school graduation. The concepts presented in this article should be debated at all levels of the profession
PMID: 17888758
ISSN: 0011-8532
CID: 153016

The shelter-in-place decision ("All things considered")

Psoter WJ; Glotzer DL; Weiserbs KF
ORIGINAL:0007153
ISSN: 1324-1540
CID: 153211

Proposed educational objectives for hospital-based dentists during catastrophic events and disaster response

Psoter, Walter J; Herman, Neal G; More, Frederick G; Park, Patricia; Robbins, Miriam; Rekow, E Dianne; Ryan, James M; Triola, Marc M; Glotzer, David
The purpose of this project was to define education and training requirements for hospital-based dentists to efficiently and meaningfully participate in a hospital disaster response. Eight dental faculty with hospital-based training and/or military command and CBRNE (chemical, biological, radiological, nuclear, and explosive) expertise were recruited as an expert panel. A consensus set of recommended educational objectives for hospital-based dentists was established using the following process: 1) identify assumptions supported by all expert panelists, 2) determine current advanced dental educational training requirements, and 3) conduct additional training and literature review by various panelists and discussions with other content and systems experts. Using this three-step process, educational objectives that the development group believed necessary for hospital-based dentists to be effective in treatment or management roles in times of a catastrophic event were established. These educational objectives are categorized into five thematic areas: 1) disaster systems, 2) triage/medical assessment, 3) blast and burn injuries, 4) chemical agents, and 5) biological agents. Creation of training programs to help dentists acquire these educational objectives would benefit hospital-based dental training programs and strengthen hospital surge manpower needs. The proposed educational objectives are designed to stimulate discussion and debate among dental, medical, and public health professionals about the roles of dentists in meeting hospital surge manpower needs.
PMID: 16896086
ISSN: 0022-0337
CID: 156582

Introducing a senior course on catastrophe preparedness into the dental school curriculum

Glotzer, David L; More, Frederick G; Phelan, Joan; Boylan, Robert; Psoter, Walter; Robbins, Miriam; Rekow, E Dianne; Godder, Benjamin; Alfano, Michael C
This article describes an integrated fourth-year course in catastrophe preparedness for students at the New York University College of Dentistry (NYUCD). The curriculum is built around the competencies proposed in 'Predoctoral Dental School Curriculum for Catastrophe Preparedness,' published in the August 2004 Journal of Dental Education. We highlight our experience developing the program and offer suggestions to other dental schools considering adding bioterrorism studies to their curriculum
PMID: 16522751
ISSN: 0022-0337
CID: 151969

The Medical Reserve Corps. an opportunity for dentists to serve

Glotzer, David L; Rinchiuso, Anne; Rekow, E Dianne; Triola, Marc M; Psoter, Walter J
The response to the events of Sept. 11, 2001, relied on local resources and personnel. Aware of how important their contribution could be, many people are now inspired to volunteer during times of crisis. The Medical Reserve Corps is a community-based volunteer network of health professionals that trains to respond to large-scale emergencies.
PMID: 16604942
ISSN: 0028-7571
CID: 156583

Disaster and the surge environment

Glotzer DL; Psoter WJ
ORIGINAL:0007151
ISSN: 1543-5865
CID: 153209

Introducing a senior course on catastrophe preparedness into the curriculum [Meeting Abstract]

Glotzer, D; Rekow, D; Psoter, W; More, F
ORIGINAL:0011691
ISSN: 0022-0337
CID: 2385572

Emergency preparedness in the dental office

Glotzer, David L; Psoter, Walter J; Rekow, E Dianne
BACKGROUND: Terrorist activities now can be added to the list of possible man-made and nature-induced health and safety disasters that can affect a community. There are two basic responses that people can choose to protect themselves during these events. One is to evacuate the area, the other is to shelter in place. CONCLUSIONS: The authors provide an overview of the issues, present basic principles and increase the awareness of the dental profession to the various responses available in an emergency. The key issue is that families, dental offices and communities should plan ahead. Dentists should be cognizant of their professional role and help educate the public in regard to emergency issues. PRACTICE IMPLICATIONS: The uncertainties and stress of a potential terrorist attack can be mitigated somewhat by planning. These plans can be fairly basic, involving minimum equipment and supplies; however, they may go a long way to protect dental staff members, patients and families
PMID: 15622661
ISSN: 0002-8177
CID: 151945

Predoctoral dental school curriculum for catastrophe preparedness

More, Frederick G; Phelan, Joan; Boylan, Robert; Glotzer, David; Psoter, Walter; Robbins, Miriam; Rekow, E Dianne; Alfano, Michael C
Preparing for catastrophic events, both human-made and natural, is in the national interest and has become a priority since catastrophic events in Oklahoma City, Washington, DC, and New York City. Dentists are a large source of non-physician health manpower that could contribute to the public welfare during catastrophic events that require additional public health human resources. Dentists, by virtue of their education, understand biomedical concepts and have patient care skills that can be directly applied during a catastrophic event. Dentists also can provide training for other types of health care workers and can supervise these individuals. In this article, we propose that dentistry can make a significant contribution as part of a national response before, during, and after a catastrophic event or at the time of a public health emergency. We describe the potential collaboration among a dental school, city and state health departments, law enforcement, the military, and others to develop a curriculum in catastrophe preparedness. Then we describe one dental school's effort to build a catastrophe preparedness curriculum for our students. The competencies, goals and objectives, and sources of content for this catastrophe preparedness curriculum are described as well as suggestions for sequencing instruction
PMID: 15286108
ISSN: 0022-0337
CID: 151939