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The Strategic Teamwork for Effective Practice Mentor Development Program (STEP-MDP): Expanding capacity for clinical and translational science by investing in research staff
Denicola, Christine; Altshuler, Lisa; Denicola, Gabrielle; Zabar, Sondra
Introduction/UNASSIGNED:Research staff are critical to productive translational research teams, yet their professional development is rarely formally addressed. Methods/UNASSIGNED:We created Strategic Teamwork for Effective Practice Mentor Development Program (STEP-MDP) to promote skills development and build a community of practice. We ran and evaluated the STEP-MDP for 32 participants, which consisted of workshops focusing on team communication and mentorship/coaching skills. Results/UNASSIGNED:We found that STEP-MDP had a long-term positive impact on participants and their teams. Conclusion/UNASSIGNED:This program facilitated the professional development of research staff.
PMID: 30370070
ISSN: 2059-8661
CID: 3400742
A Culture of Safety From Day 1: An Institutional Patient Safety Initiative to Support Incoming Interns
Eliasz, Kinga L; Kalet, Adina; Buckvar-Keltz, Lynn; Phillips, Donna; Riles, Thomas S; Manko, Jeffrey; Ng, Grace M; Andrade, Gizely N; Zabar, Sondra
PMCID:6008023
PMID: 29946400
ISSN: 1949-8357
CID: 3162262
Using Unannounced Standardized Patients to Explore Variation in Care for Patients With Depression
Zabar, Sondra; Hanley, Kathleen; Watsula-Morley, Amanda; Goldstein, Jenna; Altshuler, Lisa; Dumorne, Heather; Wallach, Andrew; Porter, Barbara; Kalet, Adina; Gillespie, Colleen
Background /UNASSIGNED:Physicians across specialties need to be skilled at diagnosing and treating depression, yet studies show underrecognition and inadequate treatment. Understanding the reasons requires specifying the influence of patient presentation, screening, and physician competence. Objective /UNASSIGNED:We deployed an unannounced standardized patient (SP) case to assess clinic screening and internal medicine (IM) residents' practices in identifying, documenting, and treating depression. Methods /UNASSIGNED:The SP represented a new patient presenting to the outpatient clinic, complaining of fatigue, with positive Patient Health Questionnaire (PHQ) items 2 and 9 and a family history of depression. The SPs assessed clinic screening and IM resident practices; appropriate treatment was assessed through chart review and defined as the resident doing at least 1 of the following: prescribing a selective serotonin reuptake inhibitor (SSRI), making a referral, or scheduling a 2-week follow-up. Results /UNASSIGNED:< .001). Conclusions /UNASSIGNED:The use of unannounced SPs helps identify targets for training residents to provide evidence-based treatment of depression.
PMCID:6008039
PMID: 29946385
ISSN: 1949-8357
CID: 4450112
Clinical Skills and Professionalism: Assessing Orthopaedic Residents With Unannounced Standardized Patients
Taormina, David P; Zuckerman, Joseph D; Karia, Raj; Zabar, Sondra; Egol, Kenneth A; Phillips, Donna P
OBJECTIVE: We developed a series of orthopedic unannounced standardized patient (USP) encounters for the purpose of objective assessment of residents during clinic encounters. DESIGN: Consecutive case-series. SETTING: NYU-Langone Multi-center Academic University Hospital System. PARTICIPANTS: NYU-Langone/Hospital for Joint Diseases Orthopedic Surgery residents; 48 consecutive residents assessed. METHODS: Four orthopedic cases were developed. USPs presented themselves as patients in outpatient clinics. Residents were evaluated on communication skills (information gathering, relationship development, and education and counseling). USPs globally rated whether they would recommend the resident. RESULTS: Forty-eight USP encounters were completed over a 2-year period. Communication skills items were rated at 51% (+/-30) "well done." Education and counseling skills were rated as the lowest communication domain at 33% (+/-33). Residents were globally recommended based on communication skills in 63% of the encounters recommended in 70% of encounters based on both professionalism and medical competence. CONCLUSIONS: The USP program has been useful in assessing residents' clinical skills, interpersonal and communications skills, and professionalism. Use of USP in orthopedic surgery training programs can be an objective means for trainee assessment.
PMID: 28888419
ISSN: 1878-7452
CID: 2702212
Using an inflammatory bowel disease objective structured clinical examination to assess acgme milestones in gastroenterology fellows [Meeting Abstract]
Zalkin, D; Malter, L; Balzora, S; Weinshel, E; Zabar, S; Gillespie, C
Background: Te Accreditation Council for Graduate Medical Education (ACGME) has identifed six core competencies in which trainees are expected to demonstrate profciency. Milestones have been developed to provide a framework for evaluating trainee performance within these competencies. We used an objective structured clinical examination (OSCE) focused on inflammatory bowel disease (IBD) to assess the milestones in gastroenterology (GI) fellows. METHODS: Ten second-year fellows from six GI fellowship programs participated in a four case OSCE. In the "Transition of CareTM case the fellow was to assess a patient's readiness on the planned transition from child-centered to adult-centered care. In the "Shared Decision MakingTM case the fellow was to evaluate a patient with Crohn's disease who would beneft from combination therapy. In the "ER FlareTM case the fellow was to triage and suggest management of a flaring ulcerative colitis patient. In the "IBS in IBDTM case the fellow was asked to discuss irritable bowel syndrome in the context of quiescent IBD. Previously validated OSCE checklists were used to assess the GI fellows' performance using a 3-and 5-point behaviorally-anchored Likert Scale. Checklists were scored by the standardized patient. Checklist items were mapped to appropriate ACGME milestones by a GI medical educator. Scores within each milestone were normalized on a scale from 0-9 as utilized by the ACGME in the Next Accreditation System milestone initiative. Fellows were provided feedback on their performance. RESULTS: Te majority of fellows scored between 6 and 9 in the milestones assessing patient care (PC), medical knowledge (MK), interpersonal and communication skills (ICS), professionalism (Prof), and systems-based practice (SBP). Composite average scores for all participants were as follows: PC1 7. 7, PC2 6. 9, MK1 6. 9, MK2 7. 0, ICS1 7. 4, Prof1 7. 6, Prof3 6. 9, and SBP4 6. 4. Fellows scored highest in the "Shared Decision MakingTM case and scored lowest in the "Transitions of CareTM case. CONCLUSION(S): In this OSCE GI fellows performed well in the majority of milestones evaluated, however areas of less optimal performance were identifed, providing areas for future focus in fellow training. Te OSCE is a well-validated standardized tool for evaluating trainees, and with appropriate mapping of checklists to ACGME milestones, it can serve as an objective method to assess GI fellows' progress in the core competencies
EMBASE:621501484
ISSN: 1572-0241
CID: 3113162
Introducing Primary Care Telephone Visits: An Urban Safety-Net Community Clinic Experience
Kyanko, Kelly; Hanley, Kathleen; Zabar, Sondra; Joseph, Jennifer; Bateman, William; Schoenthaler, Antoinette
BACKGROUND:Telephone consultation is widely used in primary care and can provide an effective and efficient alternative for the in-person visit. Gouverneur Health, a safety-net primary care practice in New York City serving a predominately immigrant population, evaluated the feasibility and physician and patient acceptability of a telephone visit initiative in 2015. MEASURES/METHODS:Patient and physician surveys, and physician focus groups. RESULTS:Though only 85 of 270 scheduled telephone visits (31%) were completed, 84% of patients reported being highly satisfied with their telephone visit. Half of physicians opted to participate in the pilot. Among participating physicians, all reported they were able to communicate adequately and safely care for patients over the telephone. CONCLUSIONS:Participating patients and physicians in a linguistically and culturally diverse urban safety-net primary care clinic were highly satisfied with the use of telephone visits, though completion of the visits was low. Lessons learned from this implementation can be used to expand access and provision of high-quality primary care to other vulnerable populations.
PMCID:6080078
PMID: 30079790
ISSN: 2150-1327
CID: 3226132
DO MEDICAL TEAMS RESPOND TO SOCIAL DETERMINANTS OF HEALTH? USPS PROVIDE INSIGHT [Meeting Abstract]
Zabar, Sondra; Watsula-Morley, Amanda; Altshuler, Lisa; Hanley, Kathleen; Kalet, Adina; Porter, Barbara; Wallach, Andrew B.; Gillespie, Colleen C.
ISI:000442641400194
ISSN: 0884-8734
CID: 4449772
LONG-TERM IMPACT OF AMBULATORY CARE TEAM TRAINING ON DYNAMIC URBAN PRIMARY CARE WORKFORCE [Meeting Abstract]
Altshuler, Lisa; Hardowar, Khemraj A.; Fisher, Harriet; Wallach, Andrew B.; Smith, Reina; Greene, Richard E.; Holmes, Isaac; Schwartz, Mark D.; Zabar, Sondra
ISI:000442641401027
ISSN: 0884-8734
CID: 4449792
HOW DO CORE OUTPATIENT SAFETY-RELATED COMPETENCIES ASSESSED IN OSCES TRANSFER TO CLINICAL PRACTICE (AS ASSESSED BY UNANNOUNCED STANDARDIZED PATIENTS)? [Meeting Abstract]
Gillespie, Colleen; Hanley, Kathleen; Altshuler, Lisa; Watsula-Morley, Amanda; Zabar, Sondra
ISI:000442641400309
ISSN: 0884-8734
CID: 4449782
LOST IN TRANSITION: DISCHARGE PLANNING CURRICULUM TO IMPROVE TRANSITIONS OF CARE [Meeting Abstract]
Trivedi, Shreya P.; Fagan, Ian; Zabar, Sondra; Lipkin, Mack
ISI:000442641404024
ISSN: 0884-8734
CID: 4449862