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Patients speak: what's really important about bedside interactions with physician teams

Fletcher, Kathlyn E; Furney, Scott L; Stern, David T
BACKGROUND: Although it may take up relatively little time, hospitalized patients' interactions with their physicians are important elements of their hospital experience. PURPOSE: We conducted a qualitative study to explore what is important to patients about bedside interactions with their physician teams. METHODS: We interviewed medical inpatients and used grounded theory methodology to analyze interview transcripts. RESULTS: We recruited 17 patients from an academic medical center including a university hospital and a Veterans Administration (VA) hospital. We found that important aspects of patient-team interactions included the exchange of information, evidence of caring from their team, involvement in teaching, knowing the team members, and bedside manner. Patients also described team characteristics that were important to them such as team attributes and intrateam collaboration. CONCLUSIONS: This model clarifies the aspects of bedside interactions that patients value and will allow physicians to focus their limited time to the benefit of their patients.
PMID: 17564539
ISSN: 1040-1334
CID: 449072

Can there be a single system for peer assessment of professionalism among medical students? A multi-institutional study

Arnold, Louise; Shue, Carolyn K; Kalishman, Summers; Prislin, Michael; Pohl, Charles; Pohl, Henry; Stern, David T
PURPOSE: Peer assessment is a valuable source of information about medical students' professionalism. How best to facilitate peer assessment of students' professional behavior remains to be answered, however. This report extends previous research through a multi-institutional study of students' perspectives about system characteristics for peer assessment of professionalism. It examines whether students from different schools and year levels prefer different characteristics of peer assessment to assess each other candidly, or whether a single system can be designed. It then identifies the characteristics of the resulting preferred system(s). METHOD: At the beginning of academic year 2004-2005, students (1,661 of 2,115; 78%) in years one through four at four schools replied to a survey about which peer assessment characteristics - related to, for example, who receives the assessment, its anonymity, and timing - would prevent or encourage their participation. Multivariate analysis of variance was used to detect differences among institutions and students from each year level. RESULTS: Students across year levels and schools generally agreed about the characteristics of peer assessment. They prefer a system that is 100% anonymous, provides immediate feedback, focuses on both unprofessional and professional behaviors, and uses peer assessment formatively while rewarding exemplary behavior and addressing serious repetitive professional lapses. The system, they emphasize, must be embedded in a supportive environment. CONCLUSIONS: Students' agreement about peer-assessment characteristics suggests that one system can be created to meet the majority of students' preferences. Once implemented, the system should be monitored for student acceptability to maximize participation and to determine the formative and summative value of the process.
PMID: 17525545
ISSN: 1040-2446
CID: 449082

Unprofessional behavior among medical students - Reply [Letter]

Papadakis, MA; Rattner, SL; Stern, DT
ISI:000237077100032
ISSN: 0028-4793
CID: 2342602

In response to "Medical students' views on peer assessment of professionalism" - Authors' response [Letter]

Arnold, L; Shue, CK; Stern, DT
ISI:000237117200026
ISSN: 0884-8734
CID: 2342682

Are we making progress in medical education? [Editorial]

Bates, Carol K; Babbott, Stewart; Williams, Brent C; Stern, David T; Bowen, Judith L
PMCID:1484806
PMID: 16704407
ISSN: 0884-8734
CID: 449112

The developing physician--becoming a professional

Stern, David T; Papadakis, Maxine
PMID: 17065641
ISSN: 0028-4793
CID: 449092

Ethics and professionalism: what does a resident need to learn?

Goold, Susan Dorr; Stern, David T
Training in ethics and professionalism is a fundamental component of residency education, yet there is little empirical information to guide curricula. The objective of this study is to describe empirically derived ethics objectives for ethics and professionalism training for multiple specialties. Study design is a thematic analysis of documents, semi-structured interviews, and focus groups conducted in a setting of an academic medical center, Veterans Administration, and community hospital training more than 1000 residents. Participants were 84 informants in 13 specialties including residents, program directors, faculty, practicing physicians, and ethics committees. Thematic analysis identified commonalities across informants and specialties. Resident and nonresident informants identified consent, interprofessional relationships, family interactions, communication skills, and end-of-life care as essential components of training. Nonresidents also emphasized formal ethics instruction, resource allocation, and self-monitoring, whereas residents emphasized the learning environment and resident-attending interactions. Conclusions are that empirically derived learning needs for ethics and professionalism included many topics, such as informed consent and resource allocation, relevant for most specialties, providing opportunities for shared curricula and resources.
PMID: 16885093
ISSN: 1526-5161
CID: 449102

Setting school-level outcome standards

Stern, David T; Friedman Ben-David, Miriam; Norcini, John; Wojtczak, Andrzej; Schwarz, M Roy
BACKGROUND: To establish international standards for medical schools, an appropriate panel of experts must decide on performance standards. A pilot test of such standards was set in the context of a multidimensional (multiple-choice question examination, objective structured clinical examination, faculty observation) examination at 8 leading schools in China. METHODS: A group of 16 medical education leaders from a broad array of countries met over a 3-day period. These individuals considered competency domains, examination items, and the percentage of students who could fall below a cut-off score if the school was still to be considered as meeting competencies. This 2-step process started with a discussion of the borderline school and the relative difficulty of a borderline school in achieving acceptable standards in a given competency domain. Committee members then estimated the percentage of students falling below the standard that is tolerable at a borderline school and were allowed to revise their ratings after viewing pilot data. RESULTS: Tolerable failure rates ranged from 10% to 26% across competency domains and examination types. As with other standard-setting exercises, standard deviations from initial to final estimates of the tolerable failure rates fell, but the cut-off scores did not change significantly. Final, but not initial cut-off scores were correlated with student failure rates (r = 0.59, P = 0.03). DISCUSSION: This paper describes a method to set school-level outcome standards at an international level based on prior established standard-setting methods. Further refinement of this process and validation using other examinations in other countries will be needed to achieve accurate international standards.
PMID: 16451245
ISSN: 0308-0110
CID: 449122

The economic impact of quarantine: SARS in Toronto as a case study

Gupta, Anu G; Moyer, Cheryl A; Stern, David T
OBJECTIVES: Over time, quarantine has become a classic public health intervention and has been used repeatedly when newly emerging infectious diseases have threatened to spread throughout a population. Here, we weigh the economic costs and benefits associated with implementing widespread quarantine in Toronto during the SARS outbreaks of 2003. METHODS: We compared the costs of two outbreak scenarios: in Scenario A, SARS is able to transmit itself throughout a population without any significant public health interventions. In Scenario B, quarantine is implemented early on in an attempt to contain the virus. By evaluating these situations, we can investigate whether or not the use of quarantine is justified by being either cost-saving, life saving, or both. RESULTS: Our results indicate that quarantine is effective in containing newly emerging infectious diseases, and also cost saving when compared to not implementing a widespread containment mechanism. CONCLUSIONS: This paper illustrates that it is not only in our humanitarian interest for public health and healthcare officials to remain aggressive in their response to newly emerging infections, but also in our collective economic interest. Despite somewhat daunting initial costs, quarantine saves both lives and money.
PMID: 15907545
ISSN: 0163-4453
CID: 449342

Maximizing participation in peer assessment of professionalism: the students speak

Shue, Carolyn K; Arnold, Louise; Stern, David T
BACKGROUND: Medical students have unique information about peers' professionalism but are reluctant to share it through peer assessment. METHOD: Students (231 of 375; 62%) in one school replied to a survey about whether various characteristics of peer assessment (e.g., who receives the assessment, its anonymity, implications for the classmate) would prevent or encourage their participation. RESULTS: Sixty-six percent of the students agreed that there should be peer assessment of professionalism as long as the assessment reflected their preferences for how the assessment should take place. Some of their preferences included reporting unprofessional behavior to an impartial counselor, a 100% anonymous process, and having the classmate receive corrective instruction. Students across year levels generally agreed about the characteristics of peer assessment. Men and women disagreed about some characteristics. CONCLUSION: Most students are willing to participate in peer assessment as long as their preferences are taken into consideration.
PMID: 16199444
ISSN: 1040-2446
CID: 449142