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"Oh! She doesn't speak english!" Assessing resident competence in managing linguistic and cultural barriers
Zabar, Sondra; Hanley, Kathleen; Kachur, Elizabeth; Stevens, David; Schwartz, Mark D; Pearlman, Ellen; Adams, Jennifer; Felix, Karla; Lipkin, Mack Jr; Kalet, Adina
BACKGROUND: Residents must master complex skills to care for culturally and linguistically diverse patients. METHODS: As part of an annual 10-station, standardized patient (SP) examination, medical residents interacted with a 50-year-old reserved, Bengali-speaking woman (SP) with a positive fecal occult blood accompanied by her bilingual brother (standardized interpreter (SI)). While the resident addressed the need for a colonoscopy, the SI did not translate word for word unless directed to, questioned medical terms, and was reluctant to tell the SP frightening information. The SP/SI, faculty observers, and the resident assessed the performance. RESULTS: Seventy-six residents participated. Mean faculty ratings (9-point scale) were as follows: overall 6.0, communication 6.0, knowledge 6.3. Mean SP/SI ratings (3.1, range 1.9 to 3.9) correlated with faculty ratings (overall r=.719, communication r=.639, knowledge r=.457, all P<.01). Internal reliability as measured by Cronbach's alpha coefficients for the 20 item instrument was 0.91. Poor performance on this station was associated with poor performance on other stations. Eighty-nine percent of residents stated that the educational value was moderate to high. CONCLUSION: We reliably assessed residents communication skills conducting a common clinical task across a significant language barrier. This medical education innovation provides the first steps to measuring interpreter facilitated skills in residency training
PMCID:1484779
PMID: 16704400
ISSN: 1525-1497
CID: 66202
A randomized trial of teaching clinical skills using virtual and live standardized patients
Triola, M; Feldman, H; Kalet, A L; Zabar, S; Kachur, E K; Gillespie, C; Anderson, M; Griesser, C; Lipkin, M
BACKGROUND: We developed computer-based virtual patient (VP) cases to complement an interactive continuing medical education (CME) course that emphasizes skills practice using standardized patients (SP). Virtual patient simulations have the significant advantages of requiring fewer personnel and resources, being accessible at any time, and being highly standardized. Little is known about the educational effectiveness of these new resources. We conducted a randomized trial to assess the educational effectiveness of VPs and SPs in teaching clinical skills. OBJECTIVE: To determine the effectiveness of VP cases when compared with live SP cases in improving clinical skills and knowledge. DESIGN: Randomized trial. PARTICIPANTS: Fifty-five health care providers (registered nurses 45%, physicians 15%, other provider types 40%) who attended a CME program. INTERVENTIONS: Participants were randomized to receive either 4 live cases (n=32) or 2 live and 2 virtual cases (n=23). Other aspects of the course were identical for both groups. RESULTS: Participants in both groups were equivalent with respect to pre-post workshop improvement in comfort level (P=.66) and preparedness to respond (P=.61), to screen (P=.79), and to care (P=.055) for patients using the skills taught. There was no difference in subjective ratings of effectiveness of the VPs and SPs by participants who experienced both (P=.79). Improvement in diagnostic abilities were equivalent in groups who experienced cases either live or virtually. CONCLUSIONS: Improvements in performance and diagnostic ability were equivalent between the groups and participants rated VP and SP cases equally. Including well-designed VPs has a potentially powerful and efficient place in clinical skills training for practicing health care workers
PMCID:1484797
PMID: 16704382
ISSN: 1525-1497
CID: 67849
Psychosocial Aspects of Terrorism and Disaster Medicine
Triola, Mark; Feldman, Henry; Zabar, Sondra; Anderson, Marian; Kalet, Adina; Kachur, Elizabeth; Lipkin, Mack
Web-based online course (Virtual Patient). Users will be required to complete a registration form on the NYU website before gaining access. Registration is free but is restricted to full-time teaching faculty or administrators affiliated with a recognized educational institution. This online course will provide useful information and tools to address patients' psychosocial responses to terrorist threats or attacks, to help focus responses of health care teams in acute situations, and to fulfill leadership roles in communities. The modules emphasize the most common psychosocial stress responses to bio-terrorism and disasters: Acute Stress Disorder; Post-Traumatic Stress Disorder (PTSD); Depression / Bereavement; Sub-Diagnostic Distress
ORIGINAL:0006989
ISSN: 2374-8265
CID: 150921
Clever Nihilism: Cynicism in Evidence Based Medicine Learners
Meserve, Chris; Kalet, Adina; Zabar, Sondra; Hanley, Kathleen; Schwartz, Mark D
Evidence-based medicine (EBM) educators are often confronted with learners who use their new critical appraisal skills to dismiss much of the medical literature. Does this cynical attitude of "clever nihilism" affect educational outcomes, such that educators need to tailor their curricula to these learners? The authors proposed that this critical skepticism may be an intermediate developmental stage for EBM learners as they progress from "naive empiricism" to "mature pragmatism" and sought to observe its effect on educational outcomes from an intensive, 6 week EBM course. In this course, fifty-four medical residents reported significantly improved skills in critical appraisal and electronic searching. However there was no association between a measure of clever nihilism and the self-reported educational outcomes. The role of clever nihilism in the EBM classroom remains a potentially important issue, and its lack of effect here may be a product of several methodological limitations addressed in the discussion. Such a construct requires further validation The question remains as to whether such cynicism is a learning style or a developmental phase.
PMID: 28253147
ISSN: 1087-2981
CID: 2476062
Measuring the competence of residents as teachers
Zabar, Sondra; Hanley, Kathleen; Stevens, David L; Kalet, Adina; Schwartz, Mark D; Pearlman, Ellen; Brenner, Judy; Kachur, Elizabeth K; Lipkin, Mack
Medical residents, frontline clinical educators, must be competent teachers. Typically, resident teaching competence is not assessed through any other means than gleaning learner's comments. We developed, evaluated, and integrated into our annual objective structured clinical examination a resident teaching skills assessment using 'standardized' students. Faculty observers rated residents using a customized 19-item rating instrument developed to assess teaching competencies that were identified and defined as part of our project. This was feasible, acceptable, and valuable to all 65 residents, 8 students, and 16 faculty who participated. Teaching scenarios have potential as reliable, valid, and practical measures of resident teaching skills
PMCID:1492315
PMID: 15109318
ISSN: 0884-8734
CID: 46163
Practicing bioterrorism-related psychosocial skills with standardized patients [Meeting Abstract]
Zabar, S; Kalet, AL; Kachur, EK; Triola, M; Yedidia, M; Blaser, M; Steigbigel, NH; Freeman, R; Lipkin, M
ISI:000221125800720
ISSN: 0884-8734
CID: 702212
Assessing residents' competency in care management: report of a consensus conference
Frohna, John G; Kalet, Adina; Kachur, Elizabeth; Zabar, Sondra; Cox, Malcolm; Halpern, Ralph; Hewson, Mariana G; Yedidia, Michael J; Williams, Brent C
BACKGROUND: Residency programs must prepare physicians to practice in the current health care environment. This mandate is reflected in 3 of the 6 competency domains now required by the Accreditation Council for Graduate Medical Education: systems-based practice, interpersonal skills and communication, and practice-based learning and improvement. SUMMARY: An invitational conference was convened, with experts in clinical practice, managed care administration, and education to identify and recommend optimal and promising assessment methods for 4 target areas: physician-patient communication, ethics, teamwork and collaboration, and practice management. Working in small groups, participants considered a range of resident assessment methods and identified current or future methods for each area, based on reliability, validity, use of behaviorally oriented outcomes, feasibility, and cost. Preferred methods of assessment varied by domain and include written examinations, computer-based patient management problems, standardized patients, objective structured clinical examinations, portfolios, 360-degree evaluations, and patient satisfaction surveys. CONCLUSIONS: The use of several practical, scientifically sound, and specific methods for assessing residents' competency in care management are recommended. Assessment instruments will need to be flexible enough to adapt to the rapid changes in the health care delivery system and terminology
PMID: 14987180
ISSN: 1040-1334
CID: 68813
A brief but multi-faceted approach improves clinicians' domestic violence confidence, competence and clinical performance
Haney, Kathleen; Kachur, Elizabeth; Zabar, Sondra
PMID: 12709214
ISSN: 0308-0110
CID: 36197
Faculty development online: an observation and feedback module
Janicik, Regina; Kalet, Adina; Zabar, Sondra
PMID: 12010717
ISSN: 1040-2446
CID: 36048
Leave them asking for more: The acceptability of a new clerkship communication skills curriculum. Initial evaluation of the Macy Initiative in Health Communication. [Meeting Abstract]
Kalet, A; Janicik, RW; Schwartz, MD; Lipkin, M; Tewksbury, LR; Buckvar-Keltz, LM; Zabar, S
ISI:000175158200937
ISSN: 0884-8734
CID: 1019892