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Assessing cultural competency skills in gastroenterology fellowship training

Balzora, Sophie; Abiri, Benjamin; Wang, Xiao-Jing; McKeever, James; Poles, Michael; Zabar, Sondra; Gillespie, Colleen; Weinshel, Elizabeth
AIM: To assess and teach cultural competency skills at the fellowship training level through the use of objective structured clinical examinations (OSCEs). METHODS: We revised four scenarios to infuse a specific focus on cross-cultural care, and to render them appropriate for gastroenterology fellows. Three are discussed here: (1) Poor Health Literacy; (2) Disclosing/Apologizing for a Complication to a Patient Who Mistrusts the Healthcare System; and (3) Breaking Bad News to a Fatalistic Patient. A fourth case emphasizing shared decision-making will be described elsewhere. Four stations were completed by fellows and observed live by four faculty members, and the fellows' performance was assessed. RESULTS: Eleven fellows from four programs participated in the four OSCE. In the "Poor Health Literacy" case, 18% (2/11) of participants recognized that the standardized patient (SP) had below-basic health literacy. None successfully evaluated the SP's reading skills in a culturally-sensitive manner. In "Disclosing/Apologizing for a Complication", 4/11 (36%) personally apologized for the complication. 1/11 recognized the SP's mistrust of the medical system. With "Breaking Bad News", 27% (3/11) explored the patient's values to identify her fatalistic beliefs. CONCLUSION: OSCEs can be used to assess deficiencies in culturally-competent care at the fellowship level. OSCEs also afford fellowships the opportunity to inform future training curricula.
PMCID:4323467
PMID: 25684956
ISSN: 1007-9327
CID: 1463592

Experiential Faculty Development Program: Using Objective Structured Clinical Examinations (OSCEs) to Assess and Reinforce Practicing Physicians' Patient-Centered Care Skills [Meeting Abstract]

Weinshel, Elizabeth; Balzora, Sophie; Dikman, Andrew; Malter, Lisa; Gillespie, Colleen; Zabar, Sondra
ISI:000363715904390
ISSN: 1572-0241
CID: 1854592

Assessing the Usefulness of a Digital Educational Resource for Managing Inflammatory Bowel Disease During Fellowship [Meeting Abstract]

Dikman, Andrew; Balzora, Sophie; Shroff, Hersh; Wolff, Martin; Malter, Lisa
ISI:000363715903446
ISSN: 1572-0241
CID: 1854372

Adult Autoimmune Enteropathy Involving Small Bowel and Colon [Meeting Abstract]

Klinger, Amanda E; Smukalla, Scott; Hajdu, Cristina H; Balzora, Sophie
ISI:000363715902069
ISSN: 1572-0241
CID: 1854562

Key Concepts in Managing Patients with Inflammatory Bowel Disease - A Pocket Guide

Malter, Lisa B; Balzora, Sophie M; Wolf, Martin J; Hudesman, David P
[New York] : NYUSOM Digital Press (Institute for Innovations in Medical Education), 2014
Extent: 19 p.
ISBN:
CID: 2169842

Assessing the utility of a pocket-sized inflammatory bowel disease educational resource designed for gastroenterology fellows [Meeting Abstract]

Balzora, S; Wolff, M; Wallace, T; Pochapin, M; Poles, M; Weinshel, E; Malter, L
BACKGROUND: Inconsistencies in adherence to evidence-based medicine practice guidelines and quality indicators for inflammatory bowel disease (IBD) have been a recognized limitation in the quality of care afforded to IBD patients. We designed an Objective Structured Clinical Examination (OSCE) to assess many of the core competencies and to provide GI fellows with a simulated, case-based learning experience in the management of IBD patients. To supplement this experience, we provided GI fellows with an easily accessible educational resource in the form of a pocket-sized guide to highlight key evidence-based concepts in IBD education stressed in the OSCE. We assessed the utility of the NYU Gastroenterology Fellowship Training Program Pocket Guide's usefulness, functionality, utilization, and the GI fellows' satisfaction with this educational resource. METHODS: The NYU Gastroenterology Fellowship Training Program's OSCE course included 4 real life IBD clinical scenarios. Five New York City GI training programs and 12 second-year GI fellows participated. Following the OSCE, each fellow was given a pocket guide entitled "NYU Gastroenterology Fellowship Training Program Pocket Guide: Key Concepts in Managing Patients with Inflammatory Bowel Disease." In addition, the pocket guide was given to the remaining 8 NYU GI fellows who did not participate in the OSCE. The white coat pocket-sized guide is comprised of 5 front and back laminated pages, with approximately 2 pages devoted to each OSCE case. Three months following the distribution of the pocket guide, 20 fellows were invited to participate in an online survey about the pocket guide in general as an education tool, and about its specific elements, and the fellows' answers were collected. RESULTS: Sixteen of 20 (80%) fellows responded to the survey. Nearly 94% (15/16) of responders found the pocket guide to be a useful supplement to their fellowship IBD training, and 100% agreed that the guide would have been a useful reference tool to have at the s!
EMBASE:71355897
ISSN: 1078-0998
CID: 838132

The objective structured clinical exam as a novel tool in inflammatory bowel disease fellowship education [Meeting Abstract]

Wolff, M; Balzora, S; Chokhavatia, S; Shah, B; Poles, M; Zabar, S; Weinshel, E; Malter, L
BACKGROUND: Experiential learning in medical education, as exemplified by objective structured clinical examinations (OSCEs), is a well-validated approach for improving trainee performance. Furthermore, the Accreditation Council for Graduate Medical Education (ACGME) has identified OSCEs as an ideal method for assessing the core competency of interpersonal and communication skills. The field of inflammatory bowel disease (IBD) challenges clinicians to communicate effectively due to the complex multidisciplinary nature of its management. Here, we describe a novel educational tool (the IBD OSCE) to assess and improve this clinical skillset in Gastroenterology (GI) fellows. METHODS: Twelve second-year GI fellows from 5 fellowship programs participated in a 4-station OSCE. Previously validated OSCE checklists were used to assess the GI fellows' performance in IBD-specific cases. In the first case ("New Diagnosis") the goal of the GI fellow was to educate a patient on her recent diagnosis of ulcerative colitis and to navigate a complex conversation about her risk of colon cancer. In the second case ("Shared Decision Making") the objective was to evaluate a patient with Crohn's disease who would benefit from combination therapy with infliximab and azathioprine. A third case ("Emergency Department Flare") involved evaluating how the fellow performs in the initial triage and management of an ulcerative colitis patient in flare through an observed telephone encounter with an actual emergency department physician. In the final case ("Pre-conception Counseling"), the fellow was asked to discuss the pre-conceptive management of active ulcerative colitis with a "real-life" obstetrician/gynecologist. Each station was videotaped and observed live by faculty gastroenterologists. Checklists were scored independently by a physician-observer and the Standardized Patient (SP), who both provided feedback to the fellow immediately following each case. Fellow performance was scored across multiple domains and individ!
EMBASE:71355898
ISSN: 1078-0998
CID: 838122

Assessing Physician-Patient Communication and Shared Decision-making Skills in IBD Patient Care [Meeting Abstract]

Wolff, Martin; Balzora, Sophie; Chokhavatia, Sita; Shah, Brijen; Poles, Michael; Zabar, Sondra; Weinshel, Elizabeth; Malter, Lisa
ISI:000330178102071
ISSN: 0002-9270
CID: 816102

Assessing Physician-to-physician Communication in the Care of the IBD Patient [Meeting Abstract]

Balzora, Sophie; Wolff, Martin; Mintah, Afua; Wong, Lillian; Chokhavatia, Sita; Shah, Brijen; Poles, Michael; Zabar, Sondra; Weinshel, Elizabeth; Malter, Lisa
ISI:000330178102067
ISSN: 0002-9270
CID: 815982

Shared Decision Making (SDM) Skills in GI Fellows [Meeting Abstract]

Shah, Brijen; Abiri, Benjamin; Balzora, Sophie; Poles, Michael A.; Zabar, Sondra; Gillespie, Colleen C.; Weinshel, Elizabeth H.; Chokhavatia, Sita S.
ISI:000306994304179
ISSN: 0016-5085
CID: 367072