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The drivers of demand for language services in health care
Chapter by: Squires, Allison
in: Providing Health Care in the Context of Language Barriers: International Perspectives by
[S.l.] : Channel View Publications, 2017
pp. 1-19
ISBN: 9781783097753
CID: 4670522
A Case Example of a Transitional Education Program for Internationally Educated Nurses from Mexico
Squires, Allison
Internationally educated nurses migrating for work in other countries help address short and long-term staffing shortage issues. A transitional educational program was designed and implemented to prepare Mexican nurses with the competencies needed to work in any clinical setting in the United States. Through an intensive, full-time, 6-month transitional education program that included a living stipend during program participation, 30 out of 67 Mexican nurse candidates passed the NCLEX-RN, an English-language competency test, and were successfully placed in a hospital setting. Several salient lessons emerged from program implementation that have implications for transitions and capacity building among internationally educated nurses.
PMID: 29984950
ISSN: 0746-1739
CID: 3659382
A case study on building capacity to improve clinical mentoring and maternal child health in rural Tanzania: the path to implementation
Ojemeni, Melissa T; Niles, Paulomi; Mfaume, Salum; Kapologwe, Ntuli A; Deng, Linda; Stafford, Renae; Voeten, Marie Jose; Theonestina, Kokusiima; Budin, Wendy; Chhun, Nok; Squires, Allison
BACKGROUND: Tanzania is a low income, East African country with a severe shortage of human resources for health or health workers. This shortage threatens any gains the country is making in improving maternal health outcomes. This paper describes a partnership between Touch Foundation and NYU Rory Meyers College of Nursing - Global, aimed at improving clinical mentorship and capacity among nurses and midwives at two rural hospitals in the Tanzanian Lake Zone Region. Clinical mentoring capacity building and supportive supervision of staff has been shown to be a facilitator of retaining nurses and would be possible to acquire and implement quickly, even in a context of low resources and limited technology. METHODS: A case study approach structures this program implementation analysis. The NYU Meyers team conducted a 6-day needs assessment at the two selected hospitals. A SWOT analysis was performed to identify needs and potential areas for improvement. After the assessment, a weeklong training, tailored to each hospitals' specific needs, was designed and facilitated by two NYU Meyers nursing and midwifery education specialists. The program was created to build on the clinical skills of expert nurse and midwife clinicians and suggested strategies for incorporating mentoring and preceptorship as a means to enhance clinical safety and promote professional communication, problem solving and crisis management. RESULTS: Nineteen participants from both hospitals attended the training. Fourteen of 19 participants completed a post training, open ended questionnaire for a 74% response rate. Fifty-seven percent of participants were able to demonstrate and provide examples of the concepts of mentorship and supervision 4 and 11 months' post training. Participants indicated that while confidence in skills was not lacking, barriers to quality care lay mostly in understaffing. Implementation also offered multiple insights into contextual factors affecting sustainable program implementation. CONCLUSIONS: Three recommendations from this training include: 1) A pre-program assessment should be conducted to ascertain contextual relevance to curriculum development; 2) flexibility and creativity in teaching methods are essential to engage students; and 3) access to participants a priori to program implementation may facilitate a more tailored approach and lead to greater participant engagement.
PMCID:5615632
PMID: 28959139
ISSN: 1472-6955
CID: 2717302
Exploring the psychological health of emergency dispatch centre operatives: a systematic review and narrative synthesis
Golding, Sarah E; Horsfield, Claire; Davies, Annette; Egan, Bernadette; Jones, Martyn; Raleigh, Mary; Schofield, Patricia; Squires, Allison; Start, Kath; Quinn, Tom; Cropley, Mark
BACKGROUND: The study objective was to investigate and synthesize available evidence relating to the psychological health of Emergency Dispatch Centre (EDC) operatives, and to identify key stressors experienced by EDC operatives. METHODS: Eight electronic databases (Embase, PubMed, Medline, CINAHL, PsycInfo, PsycArticles, The Psychology and Behavioural Sciences Collection, and Google Scholar) were searched. All study designs were included, and no date limits were set. Studies were included if they were published in English, and explored the psychological health of any EDC operatives, across fire, police, and emergency medical services. Studies were excluded if they related solely to other emergency workers, such as police officers or paramedics. Methodological quality of included studies was assessed using checklists adapted from the Critical Appraisal Skills Programme. A narrative synthesis was conducted, using thematic analysis. RESULTS: A total of 16 articles were included in the review. Two overarching themes were identified during the narrative synthesis: 'Organisational and Operational Factors' and 'Interactions with Others'. Stressors identified included being exposed to traumatic calls, lacking control over high workload, and working in under-resourced and pressured environments. Lack of support from management and providing an emotionally demanding service were additional sources of stress. Peer support and social support from friends and family were helpful in managing work-related stress. DISCUSSION: EDC operatives experience stress as a result of their work, which appears to be related to negative psychological health outcomes. Future research should explore the long-term effects of this stress, and the potential for workplace interventions to alleviate the negative impacts on psychological health. PROSPERO REGISTRATION NUMBER: CRD42014010806.
PMCID:5649589
PMID: 29062596
ISSN: 2167-8359
CID: 2756342
Mentoring to build midwifery and nursing capacity in the Africa region: An integrative review
Niles, P; Ojemeni, M T; Kaplogwe, N A; Voeten, S M J; Stafford, R; Kibwana, M; Deng, L; Theonestina, S; Budin, W; Chhun, N; Squires, A
EMBASE:618801577
ISSN: 2214-1391
CID: 2788702
EVALUATING NURSE PRACTITIONERS AND PHYSICIANS IN INTERPROFESSIONAL PRIMARY CARE OF OLDER ADULTS [Meeting Abstract]
Greenberg, SA; Adams, J; Oh, S; Altshuler, L; Squires, A; Blachman, N; Cortes, T
ISI:000388585001420
ISSN: 1758-5341
CID: 2385752
MEASUREMENT OF INTERPROFESSIONAL TEAM COLLABORATION TO IMPROVE GERIATRIC CARE [Meeting Abstract]
Squires, A; Jones, S; Giuliante, M; Greenberg, SA; Adams, J; Cortes, T
ISI:000388585001422
ISSN: 1758-5341
CID: 2385772
IMPACT OF INTER-PROFESSIONAL EDUCATION AND PRACTICE CURRICULUM ON ADVANCED LEARNER ATTITUDES [Meeting Abstract]
Altshuler, L; Greenberg, SA; Adams, J; Oh, S; Squires, A; Cortes, T
ISI:000388585001423
ISSN: 1758-5341
CID: 2385782
Adapting a weight management tool for Latina women: a usability study of the Veteran Health Administration's MOVE!23 tool
Perez, Hector R; Nick, Michael W; Mateo, Katrina F; Squires, Allison; Sherman, Scott E; Kalet, Adina; Jay, Melanie
BACKGROUND: Obesity disproportionately affects Latina women, but few targeted, technology-assisted interventions that incorporate tailored health information exist for this population. The Veterans Health Administration (VHA) uses an online weight management tool (MOVE!23) which is publicly available, but was not designed for use in non-VHA populations. METHODS: We conducted a qualitative study to determine how interactions between the tool and other contextual elements impacted task performance when the target Latina users interacted with MOVE!23. We sought to identify and classify specific facilitators and barriers that might inform design changes to the tool and its context of use, and in turn promote usability. Six English-speaking, adult Latinas were recruited from an inner city primary care clinic and a nursing program at a local university in the United States to engage in a "Think-Aloud" protocol while using MOVE!23. Sessions were recorded, transcribed, and coded to identify interactions between four factors that contribute to usability (Tool, Task, User, Context). RESULTS: Five themes influencing usability were identified: Technical Ability and Technology Preferences; Language Confusion and Ambiguity; Supportive Tool Design and Facilitator Guidance; Relevant Examples; and Personal Experience. Features of the tool, task, and other contextual factors failed to fully support participants at times, impeding task completion. Participants interacted with the tool more readily when its language was familiar and content was personally relevant. When faced with ambiguity and uncertainty, they relied on the tool's visual cues and examples, actively sought relevant personal experiences, and/or requested facilitator support. CONCLUSIONS: The ability of our participants to successfully use the tool was influenced by the interaction of individual characteristics with those of the tool and other contextual factors. We identified both tool-specific and context-related changes that could overcome barriers to the use of MOVE!23 among Latinas. Several general considerations for the design of eHealth tools are noted.
PMCID:5053210
PMID: 27716279
ISSN: 1472-6947
CID: 2274312
Examining the influence of country-level and health system factors on nursing and physician personnel production
Squires, Allison; Uyei, S Jennifer; Beltran-Sanchez, Hiram; Jones, Simon A
BACKGROUND: A key component to achieving good patient outcomes is having the right type and number of healthcare professionals with the right resources. Lack of investment in infrastructure required for producing and retaining adequate numbers of health professionals is one reason, and contextual factors related to socioeconomic development may further explain the trend. Therefore, this study sought to explore the relationships between country-level contextual factors and healthcare human resource production (defined as worker-to-population ratio) across 184 countries. METHODS: This exploratory observational study is grounded in complexity theory as a guiding framework. Variables were selected through a process that attempted to choose macro-level indicators identified by the interdisciplinary literature as known or likely to affect the number of healthcare workers in a country. The combination of these variables attempts to account for the gender- and class-sensitive identities of physicians and nurses. The analysis consisted of 1 year of publicly available data, using the most recently available year for each country where multiple regressions assessed how context may influence health worker production. Missing data were imputed using the ICE technique in STATA and the analyses rerun in R as an additional validity and rigor check. RESULTS: The models explained 63 % of the nurse/midwife-to-population ratio (pseudo R 2 = 0.627, p = 0.0000) and 73 % of the physician-to-population ratio (pseudo R 2 = 0.729, p = 0.0000). Average years of school in a country's population, emigration rates, beds-per-1000 population, and low-income country statuses were consistently statistically significant predictors of production, with percentage of public and private sector financing of healthcare showing mixed effects. CONCLUSIONS: Our study demonstrates that the strength of political, social, and economic institutions does impact human resources for health production and lays a foundation for studying how macro-level contextual factors influence physician and nurse workforce supply. In particular, the results suggest that public and private investments in the education sector would provide the greatest rate of return to countries. The study offers a foundation from which longitudinal analyses can be conducted and identifies additional data that may help enhance the robustness of the models.
PMCID:4983794
PMID: 27523185
ISSN: 1478-4491
CID: 2216082