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The Writing's on the Wall - or is It? Assessing Health Literacy Awareness in Gastroenterology Fellowship Training [Meeting Abstract]
Balzora, Sophie; Abiri, Benjamin; Shah, Brijen; Chokhavatia, Sita S.; Poles, Michael A.; Zabar, Sondra; Gillespie, Colleen C.; Weinshel, Elizabeth H.
ISI:000306994302208
ISSN: 0016-5085
CID: 367062
Creating an objective structured teaching examination to evaluate a dental faculty development program
McAndrew, Maureen; Eidtson, William H; Pierre, Gaelle C; Gillespie, Colleen C
This article describes the creation of an objective structured teaching examination (OSTE) to assess a dental faculty development program. An OSTE is a performance-based measure that utilizes standardized students and is designed to measure observable teaching skills. In spring 2010, the authors developed, implemented, and evaluated an OSTE to assess a New York University College of Dentistry (NYUCD) faculty development program, Class ACTS (Advanced Clinical Teaching Scholars). They created a three-station OSTE to measure changes in teaching skills resulting from participation in Class ACTS. Dental student teaching assistants were trained to act as standardized students and patients and to use the rating forms. The faculty members' OSTE scores and ratings increased after participating in the Class ACTS program in all fifteen teaching domains tested, and statistically significant improvements occurred in nine of the fifteen domains. A search of the relevant literature suggests that this is the first time that an OSTE has been used to assess a faculty development program in dental education. This study's results appear to support NYUCD's faculty development efforts to improve the teaching skills of its faculty members.
PMID: 22473558
ISSN: 0022-0337
CID: 163590
Vulnerable patients' perceptions of health care quality and quality data
Raven, Maria Catherine; Gillespie, Colleen C; Dibennardo, Rebecca; Van Busum, Kristin; Elbel, Brian
BACKGROUND: Little is known about how patients served by safety-net hospitals utilize and respond to hospital quality data. OBJECTIVE: To understand how vulnerable, lower income patients make health care decisions and define quality of care and whether hospital quality data factor into such decisions and definitions. METHODS: Mixed quantitative and qualitative methods were used to gather primary data from patients at an urban, tertiary-care safety-net hospital. The study hospital is a member of the first public hospital system to voluntarily post hospital quality data online for public access. Patients were recruited from outpatient and inpatient clinics. Surveys were used to collect data on participants' sociodemographic characteristics, health literacy, health care experiences, and satisfaction variables. Focus groups were used to explore a representative sample of 24 patients' health care decision making and views of quality. Data from focus group transcripts were iteratively coded and analyzed by the authors. RESULTS: Focus group participants were similar to the broader diverse, low-income clinic POPULATION: Participants reported exercising choice in making decisions about where to seek health care. Multiple sources influenced decision-making processes including participants' own beliefs and values, social influences, and prior experiences. Hospital quality data were notably absent as a source of influence in health care decision making for this population largely because participants were unaware of its existence. Participants' views of hospital quality were influenced by the quality and efficiency of services provided (with an emphasis on the doctor-patient relationship) and patient centeredness. When presented with it, patients appreciated the hospital quality data and, with guidance, were interested in incorporating it into health care decision making. CONCLUSIONS: Results suggest directions for optimizing the presentation, content, and availability of hospital quality data. Future research will explore how similar populations form and make choices based on presentation of hospital quality data.
PMID: 22040832
ISSN: 0272-989x
CID: 162828
The professionalism curriculum as a cultural change agent in surgical residency education
Hochberg MS; Berman RS; Kalet AL; Zabar SR; Gillespie C; Pachter HL
BACKGROUND: Teaching professionalism effectively to fully engaged residents is a significant challenge. A key question is whether the integration of professionalism into residency education leads to a change in resident culture. METHODS: The goal of this study was to assess whether professionalism has taken root in the surgical resident culture 3 years after implementing our professionalism curriculum. Evidence was derived from 3 studies: (1) annual self-assessments of the residents' perceived professionalism abilities to perform 20 defined tasks representing core Accrediting Council on Graduate Medical Education professionalism domains, (2) objective metrics of their demonstrated professionalism skills as rated by standardized patients annually using the objective structure clinical examination tool, and (3) a national survey of the Surgical Professionalism and Interpersonal Communications Education Study Group. RESULTS: Study 1: aggregate perceived professionalism among surgical residents shows a statistically significant positive trend over time (P = .016). Improvements were seen in all 6 domains: accountability, ethics, altruism, excellence, patient sensitivity, and respect. Study 2: the cohort of residents followed up over 3 years showed a marked improvement in their professionalism skills as rated by standardized patients using the objective structure clinical examination tool. Study 3: 41 members of the national Surgical Professionalism and Interpersonal Communications Education Study Group rated their residents' skills in admitting mistakes, delivering bad news, communication, interdisciplinary respect, cultural competence, and handling stress. Twenty-nine of the 41 responses rated their residents as 'slightly better' or 'much better' compared with 5 years ago (P = .001). Thirty-four of the 41 programs characterized their department's leadership view toward professionalism as 'much better' compared with 5 years ago. CONCLUSIONS: All 3 assessment methods suggest that residents feel increasingly prepared to effectively deal with the professionalism challenges they face. Although professionalism seminars may have seemed like an oddity several years ago, residents today recognize their importance and value their professionalism skills. As importantly, department chairpersons report that formal professionalism education for residents is viewed more favorably compared with 5 years ago
PMID: 21983000
ISSN: 1879-1883
CID: 141463
Assessment of medical student clinical reasoning by "lay" vs physician raters: inter-rater reliability using a scoring guide in a multidisciplinary objective structured clinical examination
Berger, Alexandra J; Gillespie, Colleen C; Tewksbury, Linda R; Overstreet, Ivey M; Tsai, Ming C; Kalet, Adina L; Ogilvie, Jennifer B
BACKGROUND: To determine whether a 'lay' rater could assess clinical reasoning, interrater reliability was measured between physician and lay raters of patient notes written by medical students as part of an 8-station objective structured clinical examination. METHODS: Seventy-five notes were rated on core elements of clinical reasoning by physician and lay raters independently, using a scoring guide developed by physician consensus. Twenty-five notes were rerated by a 2nd physician rater as an expert control. Kappa statistics and simple percentage agreement were calculated in 3 areas: evidence for and against each diagnosis and diagnostic workup. RESULTS: Agreement between physician and lay raters for the top diagnosis was as follows: supporting evidence, 89% (kappa = .72); evidence against, 89% (kappa = .81); and diagnostic workup, 79% (kappa = .58). Physician rater agreement was 83% (kappa = .59), 92% (kappa = .87), and 96% (kappa = .87), respectively. CONCLUSIONS: Using a comprehensive scoring guide, interrater reliability for physician and lay raters was comparable with reliability between 2 expert physician raters
PMID: 22172486
ISSN: 1879-1883
CID: 147696
Reconciling Alternative to Incarceration and Treatment Mandates with a Consumer Choice Housing First Model: A Qualitative Study of Individuals with Psychiatric Disabilities
Stefancic, Ana; Hul, Larissa; Gillespie, Colleen; Jost, John; Tsemberis, Sam; Jones, Heather
This study sought to understand how individuals experienced participating in a Housing First (HF) program, which is designed to operate along principles of permanent housing, consumer choice, and harm reduction, while simultaneously participating in an alternative to incarceration (ATI) program that incorporates treatment mandates, abstinence monitoring, and court reporting which tend to be in tension with the HF model. Analysis of semi-structured qualitative interviews with 20 participants suggests that though participants recognized the constraints of the ATI program and legal mandates, they somewhat surprisingly experienced the HF program in accordance with the model's stated principles. The majority of participants remained in the HF program after four years and reported positive outcomes, which many attributed to having a home of their own. Having the ATI program serve as a mediator with the criminal justice system may have allowed the HF program to have a buffer between the participant and the legal system and helped keep the housing and consumer-driven services separate from explicit legal requirements.
ISI:000307643400007
ISSN: 1522-8932
CID: 1819942
Being a GI Fellow Means Never Having to Say You're Sorry? Assessing Skills in Disclosing Medical Errors [Meeting Abstract]
McKeever, James; Balzora, Sophie; Abiri, Benjamin; Poles, Michael; Gillespie, Colleen; Zabar, Sondra; Weinshel, Elizabeth
ISI:000208839702304
ISSN: 0002-9270
CID: 4449652
Crossing the Cultural Divide: Assessing Cultural Competency as a Clinical Skill in Gastroenterology Fellowship Training [Meeting Abstract]
Wang, Xiao Jing; Balzora, Sophie; Abiri, Benjamin; Poles, Michael; Gillespie, Colleen; Zabar, Sondra; Weinshel, Elizabeth
ISI:000208839702305
ISSN: 0002-9270
CID: 4449662
CLINICIAN-EDUCATORS ARE MORE BURNED OUT AS CLINICIANS THAN AS EDUCATORS: IMPLICATIONS FOR TEACHING (AND PRACTICE) [Meeting Abstract]
Dembitzer, Anne; Gillespie, Colleen; Hanley, Kathleen; Crowe, Ruth; Zabar, Sondra; Yeboah, Nina; Grask, Audrey; Nicholson, Joseph; Kalet, Adina; Schwartz, Mark D.
ISI:000209142900107
ISSN: 0884-8734
CID: 4449672
An intervention to improve care and reduce costs for high-risk patients with frequent hospital admissions: a pilot study
Raven, Maria C; Doran, Kelly M; Kostrowski, Shannon; Gillespie, Colleen C; Elbel, Brian D
ABSTRACT: BACKGROUND: A small percentage of high-risk patients accounts for a large proportion of Medicaid spending in the United States, which has become an urgent policy issue. Our objective was to pilot a novel patient-centered intervention for high-risk patients with frequent hospital admissions to determine its potential to improve care and reduce costs. METHODS: Community and hospital-based care management and coordination intervention with pre-post analysis of health care utilization. We enrolled Medicaid fee-for-service patients aged 18-64 who were admitted to an urban public hospital and identified as being at high risk for hospital readmission by a validated predictive algorithm. Enrolled patients were evaluated using qualitative and quantitative interview techniques to identify needs such as transportation to/advocacy during medical appointments, mental health/substance use treatment, and home visits. A community housing partner initiated housing applications in-hospital for homeless patients. Care managers facilitated appropriate discharge plans then worked closely with patients in the community using a harm reduction approach. RESULTS: Nineteen patients were enrolled; all were male, 18/19 were substance users, and 17/19 were homeless. Patients had a total of 64 inpatient admissions in the 12 months before the intervention, versus 40 in the following 12 months, a 37.5% reduction. Most patients (73.3%) had fewer inpatient admissions in the year after the intervention compared to the prior year. Overall ED visits also decreased after study enrollment, while outpatient clinic visits increased. Yearly study hospital Medicaid reimbursements fell an average of $16,383 per patient. CONCLUSIONS: A pilot intervention for high-cost patients shows promising results for health services usage. We are currently expanding our model to serve more patients at additional hospitals to see if the pilot's success can be replicated. TRIAL REGISTRATION: Clinicaltrials.gov Identifier: NCT01292096
PMCID:3212942
PMID: 21995329
ISSN: 1472-6963
CID: 141073