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A novel simulation-based approach to training for recruitment of older adults to clinical trials
Fisher, Harriet; Zabar, Sondra; Chodosh, Joshua; Langford, Aisha; Trinh-Shevrin, Chau; Sherman, Scott; Altshuler, Lisa
BACKGROUND:The need to engage adults, age 65 and older, in clinical trials of conditions typical in older populations, (e.g. hypertension, diabetes mellitus, Alzheimer's disease and related dementia) is exponentially increasing. Older adults have been markedly underrepresented in clinical trials, often exacerbated by exclusionary study criteria as well as functional dependencies that preclude participation. Such dependencies may further exacerbate communication challenges. Consequently, the evidence of what works in subject recruitment is less generalizable to older populations, even more so for those from racial and ethnic minority and low-income communities. METHODS:To support capacity of research staff, we developed a virtual, three station simulation (Group Objective Structured Clinical Experience-GOSCE) to teach research staff communication skills. This 2-h course included a discussion of challenges in recruiting older adults; skills practice with Standardized Participants (SPs) and faculty observer who provided immediate feedback; and debrief to highlight best practices. Each learner had opportunities for active learning and observational learning. Learners completed a retrospective pre-post survey about the experience. SP completed an 11-item communication checklist evaluating the learner on a series of established behaviorally anchored communication skills (29). RESULTS:In the research staff survey, 92% reported the overall activity taught them something new; 98% reported it provided valuable feedback; 100% said they would like to participate again. In the SP evaluation there was significant variation: the percent well-done of items by case ranged from 25-85%. CONCLUSIONS:Results from this pilot suggest that GOSCEs are a (1) acceptable; (2) low cost; and (3) differentiating mechanism for training and assessing research staff in communication skills and structural competency necessary for participant research recruitment.
PMCID:9238219
PMID: 35764920
ISSN: 1471-2288
CID: 5278202
Teaching and Assessing Communication Skills in Pediatric Residents: How Do Parents Think We Are Doing?
Howell, Heather B; Desai, Purnahamsi V; Altshuler, Lisa; McGrath, Meaghan; Ramsey, Rachel; Vrablik, Lauren; Levy, Fiona H; Zabar, Sondra
OBJECTIVE:Curricula designed to teach and assess the communication skills of pediatric residents variably integrates the parent perspective. We compared pediatric residents' communication skills in an objective structured clinical exam (OSCE) case as assessed by Family Faculty (FF), parents of pediatric patients, versus standardized patients (SP). METHODS:Residents participated in an OSCE case with a SP acting as a patient's parent. We compared resident performance as assessed by FF and SP with a behaviorally-anchored checklist. Items were rated as not done, partly done or well done, with well-done indicating mastery. The residents evaluated the experience. RESULTS:42 residents consented to study participation. FF assessed a lower percentage of residents as demonstrating skill mastery as compared to SP in 19 of the 23 behaviors. There was a significant difference between FF and SP for Total Mastery Score and Mastery of the Competency Scores in three domains (Respect and Value, Information Sharing and Participation in Care and Decision Making). The majority of residents evaluated the experience favorably. CONCLUSION/CONCLUSIONS:Involving parents of pediatric patients in the instructive and assessment components of a communication curriculum for pediatric residents adds a unique perspective and integrates the true stakeholders in parent-physician communication.
PMID: 34186252
ISSN: 1876-2867
CID: 5003712
The Telemedicine Takeover: Lessons Learned During an Emerging Pandemic
Wilhite, Jeffrey A; Altshuler, Lisa; Fisher, Harriet; Gillespie, Colleen; Hanley, Kathleen; Goldberg, Eric; Wallach, Andrew; Zabar, Sondra
PMID: 34115538
ISSN: 1556-3669
CID: 5183192
Fasting Serum IGFBP-1 as a Marker of Insulin Resistance in Diverse School Age Groups
Bhangoo, Amrit; Gupta, Rishi; Shelov, Steve P; Carey, Dennis E; Accacha, Siham; Fennoy, Ilene; Altshuler, Lisa; Lowell, Barbara; Rapaport, Robert; Rosenfeld, Warren; Speiser, Phyllis W; Ten, Svetlana; Rosenbaum, Michael
Introduction:The known markers of insulin resistance in obese children are well studied. However, they require serial measurements and complicated calculations. The objective is to study IGFBP-1 and its relation with other known risk measures. Materials and Methods:The study included 98 New York City school students of diverse ethnic/racial backgrounds (57 males and 41 females), 11-15 years of age. Subjects were enrolled in a cross-sectional study, and anthropometric measures were collected. They underwent fasting intravenous glucose tolerance tests (IVGTT), and glucose, insulin, lipids, IGFBP-1, adiponectin and inflammatory markers were collected. Results:The subjects were stratified into 3 groups based upon the BMI Z-score. Out of all the subjects, 65.3% were in the group with a BMI Z-score <1 SDS, 16.3% subjects were in the group with a BMI Z-score of 1 to 2 SDS, and 18.4% of the subjects were in the group with a BMI Z-score of more than 2 SDS. The group with a BMI Z-score of more than 2 SDS had increased waist circumference (WC), body fat, increased fasting insulin, and triglycerides (TG). This group had decreased levels of adiponectin and HDL and low IGFBP-1 as compared to the group with BMI <1 SDS. The group with a BMI Z-score of 1 to 2 SDS had a decreased level of IGFBP-1 as compared to the group with a BMI Z-score less than 1 SDS. IGFBP-1 inversely correlated with age, WC, BMI, body fat, TG, and insulin levels. IGFBP-1 positively correlated with adiponectin and HDL levels. Conclusion:IGFBP-1 in children can identify the presence of insulin resistance in the group with BMI 1 to 2 SDS, even before the known markers of insulin resistance such as elevated triglycerides and even before decreased HDL and adiponectin levels are identified.
PMCID:9108162
PMID: 35586622
ISSN: 1664-2392
CID: 5277472
A Novel Method of Assessing Clinical Preparedness for COVID-19 and Other Disasters
Fisher, Harriet; Re, Cherilyn; Wilhite, Jeffery A; Hanley, Kathleen; Altshuler, Lisa; Schmidtberger, James; Gagliardi, Morris; Zabar, Sondra
QUALITY ISSUE:The emergence of COVID-19 highlights the necessity of rapidly identifying and isolating potentially infected individuals. Evaluating this preparedness requires an assessment of the full clinical system, from intake to isolation. INITIAL ASSESSMENT:Unannounced Standardized Patients (USPs) present a nimble, sensitive methodology for assessing this readiness. CHOICE OF SOLUTION:Pilot the Unannounced Standardized Patient methodology, which employs an actor trained to present as a standardized, incognito potentially infected patient, to assess clinical readiness for potential COVID-19 patients at an urban, community safety-net clinic. IMPLEMENTATION:The Unannounced Standardized Patient was trained to present at each team's front desk with the complaint of feeling unwell (reporting a fever of 101 degrees Fahrenheit in the past 24 hours) and exposure to a roommate recently returned from Beijing. The Unannounced Standardized Patient was trained to complete a behaviorally-anchored assessment of the care she received from the clinical system. EVALUATION:There was clear variation in care Unannounced Standardized Patients received; some frontline clerical staff followed best practices; others did not. Signage and information on disease spread prevention publicly available was inconsistent. Qualitative comments shared by the Unannounced Standardized Patients and those gathered during group debrief reinforced the experiences of the Unannounced Standardized Patients and hospital leadership. LESSONS LEARNED:Unannounced Standardized Patients revealed significant variation in care practices within a clinical system. Utilization of this assessment methodology can provide just-in-time clinical information about readiness and safety practices, particularly during emerging outbreaks. Unannounced Standardized Patients will prove especially powerful as clinicians and systems return to outpatient visits while remaining vigilant about potentially infected individuals.
PMCID:7543447
PMID: 32991675
ISSN: 1464-3677
CID: 4677192
Describing trends from a decade of resident performance on core clinical skills as measured by unannounced standardized patients [Meeting Abstract]
Wilhite, J; Hardowar, K; Fisher, H; Hanley, K; Roper, H; Wilhite, O; Tenner, R; Altshuler, L; Zabar, S; Gillespie, C
BACKGROUND: Primary care (PC) residency training is a period that provides opportunity to develop skills required for independent practice. Unannounced Standardized Patients (USPs), or secret shoppers, are a controlled measure of clinical skills in actual practice. We sought to describe differences in core clinical communication skills over the last decade for PC residents.
METHOD(S): USPs presented as a new patient for a comprehensive visit while portraying one of six unique, outpatient cases (with either chronic or acute symptomology). Actors received extensive training to ensure accurate case portrayal. Each completed a post-visit, behaviorally anchored checklist (not, partly, or well done) in order to provide extensive, actionable feedback. A standardized checklist was used, consisting of individual items across domains including information gathering, relationship development, patient education, activation and satisfaction. Chronbach's alpha for domains ranged from 0.62- 0.89. Summary scores (mean % well done) were calculated by domain and compared by year for all learners and by PGY within year for the primary care (PC) residency. Differences were assessed using ANOVA. Case portrayal accuracy was ensured using audio tape review.
RESULT(S): 396 visits were conducted with PC residents in our urban, safetynet hospital system between 2013 and 2020. While looking across the 8 years, there was variation in mean scores per domain, though Kruskal-Wallis H test did not show any statistical difference. Relationship development and info gathering were the highest rated skills, at 75% and 76% well done, respectively, on average. Patient satisfaction and activation remained uniformly low across years, with scores averaging 36% and 39% well done, respectively. Multi-variate analysis showed no significant changes across domains by cohort (grad year) and PGY levels. Further, there were no significant differences by PGY year or cohort in terms of scoring using a two-way ANOVA, though there was a slight upward trend in relationship development skills since 2017 for all PGY levels. There were similar trends in most domains, with 2020 scores being higher than previous years. There were no significant differences across domains while looking at PGY1 learners only.
CONCLUSION(S): While there were no significant differences in scores, we can postulate that PC residents enter the residency with consistent foundational communication skills, possibly attributable to training. We elected to use the visit itself as the unit of analysis, which does not allow us to tease out differences in individual learners. We also have small sample sizes for earlier years of the USP visit program, which may hinder results. Regardless, results warrant further research in order to gain a more thorough understanding, possibly in relation to curricular trends. Further study will look at individual resident differences and ideally provide insight into curricular improvement areas. LEARNING OBJECTIVE #1: Describe assessment measures LEARNING OBJECTIVE #2: Explore clinical competency
EMBASE:635796783
ISSN: 1525-1497
CID: 4986582
Validation of the comprehensive clinical skills exam (CCSE) measurement model [Meeting Abstract]
Ark, T; Gillespie, C; Hardowar, K; Mari, A; Wilhite, J; Crowe, R; Kalet, A; Altshuler, L; Zabar, S
BACKGROUND: Performance-based assessment & feedback during medical training is essential for a successful transition before moving onto residency and independent clinical practice. Learners at New York University's School of Medicine (NYUSOM) participate in a routine comprehensive clinical skills examination (CCSE) that takes place at the tail end of medical school. During this exam, learners interact with standardized patients (SPs) and are rated on specific skills using a standardized checklist, measuring important clinical skills domains. NYUSOM has utilized the same assessment tool since 2005. To date, there is limited evidence on the tool's validity and ability to differentiate among students. We sought to provide evidence for it's reliability, validity, and generalizability.
METHOD(S): 1157 learners participated in the CCSE from 2011-2019 and were included in the analysis. Communication domain items assessed included patient education (3 items), relationship development (4 items), information gathering (6 items) and organization/ time management (3 items). Items were scored using a 3-point behaviorally-anchored scale (not, partly, or well done). In order to determine the degree to which the data mapped onto our theoretically-informed communication domains, we conducted a four-factor confirmatory factor analysis (CFA) allowing for factors to correlate (oblique rotation) and using means and variance adjusted weighted-least squares estimation (WLSMV) in order to account for the ordered categorical nature of the communication items. Model fit was assessed using root mean square of approximation (RMSEA) < 0.08, comparative fit index (CFI) > 0.95, and standardized root mean square error (SRMR) <0.08.
RESULT(S): The model fit the data using RMSEA (0.04), CFI (0.98), and SRMR (0.05). All factors were significantly correlated with one another (p < 0.05), with the largest correlation between patient education and organization/ time management (0.86), and information gathering (0.77). The smallest correlation was between organization/ time management and information gathering (0.66). All items (factor loadings) significantly loaded on the factors they measured. Only one item had an insignificant threshold loading between partly and well done, suggesting this part of the response scale may be hard for SPs to differentiate between students with varying ability on this item. Each factor had at least one item that had a factor loading less than 0.7.
CONCLUSION(S): The analysis suggests each item on the communication checklist significantly measures domains they were designed to measure, and that items can be summated to compute overall scores. Domains had one item with a lower loading than the rest, suggesting these items may be measuring something different. Follow up measurement modeling and profile analysis is the next logical step in determining if there is an important sub-domain that identifies a student group operating differentially. LEARNING OBJECTIVE #1: Understand clinical communication LEARNING OBJECTIVE #2: Describe communication measures
EMBASE:635796583
ISSN: 1525-1497
CID: 4986652
Supporting a learning healthcare system-using an ongoing unannounced standardized patient program to continuously improve primary care resident education, team training, and healthcare quality [Meeting Abstract]
Gillespie, C; Wilhite, J; Hardowar, K; Fisher, H; Hanley, K; Altshuler, L; Wallach, A; Porter, B; Zabar, S
STATEMENT OF PROBLEM OR QUESTION (ONE SENTENCE): In order to describe quality improvement (QI) methods for health systems, we report on 10-years of using Unannounced Standardized Patient (USP) visits as the core of a program of education, training, and improvement in a system serving vulnerable patients in partnership with an academic medical center. LEARNING OBJECTIVES 1: Consider methods for supporting learning healthcare systems LEARNING OBJECTIVES 2: Identify performance data to improve care DESCRIPTION OF PROGRAM/INTERVENTION, INCLUDING ORGANIZATIONAL CONTEXT (E.G. INPATIENT VS. OUTPATIENT, PRACTICE OR COMMUNITY CHARACTERISTICS): The IOM defines a Learning Healthcare System (LHCS) as one in which science, informatics, incentives and culture are aligned for continuous improvement and innovation and where best practices are seamlessly embedded in the delivery process and new knowledge is captured as an integral by-product of the delivery experience. As essential as electronic health records are to LHCS, such data fail to capture all actionable information needed to sustain learning within complex systems. USPs are trained actors who present to clinics, incognito, to portray standardized chief complaints, histories, and characteristics. We designed and delivered USP visits to two urban, safety net clinics, focusing on assessing physician, team, and clinical micro system functioning. MEASURES OF SUCCESS (DISCUSS QUALITATIVE AND/OR QUANTITATIVEMETRICSWHICHWILL BE USEDTOEVALUATE PROGRAM/INTERVENTION): Behaviorally anchored assessments are used to assess core clinical skills (e.g., communication, information gathering, patient education, adherence to guidelines, patient centeredness, and patient activation). Team functioning assessments include professionalism and coordination. Micro system assessment focuses on safety issues like identity confirmation, hand washing, and navigation. Data from these visits has been provided to the residency, primary care teams, and to leadership and have been used to drive education, team training, and QI. FINDINGS TO DATE (IT IS NOT SUFFICIENT TO STATE FINDINGS WILL BE DISCUSSED): 1111 visits have been sent to internal medicine and primary care residents and their teams/clinics. At the resident level, needs for additional education and training in depression management, opioid prescribing, smoking cessation, and patient activation were identified and informed education. Chart reviews found substantial variation in ordering of labs and tests. At the team level, USPs uncovered needs for staff training, enhanced communication, and better processes for eliciting and documenting Social Determinants of Health (SDoH). Audit/feedback reports on provider responses to embedded SDoH combined with targeted education/resources, were associated with increased rates of eliciting and effectively responding to SDoH. In the early COVID wave, USPs tested clinic response to a potentially infectious patient. Currently, USPs are being deployed to understand variability in patients' experience of telemedicine given the rapid transformation to this modality. Finally, generalizable questions about underlying principles of medical education and quality improvement are being asked & answered using USP data to foster deeper understanding of levers for change. KEY LESSONS FOR DISSEMINATION (WHAT CAN OTHERS TAKE AWAY FOR IMPLEMENTATION TO THEIR PRACTICE OR COMMUNITY): A comprehensive USP program can provide unique insights for driving QI and innovation and help sustain a LHCS
EMBASE:635796917
ISSN: 1525-1497
CID: 4984892
Complexity of resident-identified challengies during training [Meeting Abstract]
Altshuler, L; Abraham, M; Boardman, D; Tannenbaum, J; Park, A; Lipkin, M
BACKGROUND: On the road to becoming competent, compassionate and ethical physicians, trainees need to reflect on their experiences, understand the clinical and social contexts, and integrate cognitive and affective reactions in ways that build resilience and a coherent professional identity. Using a qualitative approach, this study seeks to identify medical residents' stressors and challenges, and to understand their experience of the internal and external factors of such situations. Such information can guide educators to develop curricula that better meet residents' needs.
METHOD(S): Primary Care residents at NYU School of Med have ongoing Psychosocial Rounds (PSR) throughout their 3 years, facilitated by a faculty member and Chief Resident, where residents present challenging cases or situations, framed by a specific question. Semi-structured notes taken by facilitators, including question, case description, process of discussion and teaching points were compiled into a deidentified database of 119 cases spanning 2010-2019. These notes were coded by three coders using iterative thematic analysis.
RESULT(S): Seventy four of the 119 cases have been coded to date. Four general themes emerged, with each comprised of 2 to 4 main codes. These themes were 1) Self (S): including management of medical uncertainty, emotional reactions, roles and responsibilities, self-care; 2) Teams (T): including relationship with peers, supervisors, other health professionals; 3) Understanding Patient and Families (PF): including social and cultural context, mental health issues, patient/ family and provider disagreements; and 4) Hospital, Healthcare and Societal issues (HHS). There was a high co- occurrence of themes within cases, 60% had 2 themes present, 24% had 3, and only 16% had one theme. Cases with 3 themes most often included S, T and PF.
CONCLUSION(S): This analysis of PSR cases identifies issues for which residents seek help and support in a safe, case-oriented problem-solving discussion group, and allows for in-depth reflection and exploration. The cooccurrences of themes indicate the complexity of issues faced, and the importance of integrating multiple domains when beginning to understand these issues. LEARNING OBJECTIVE #1: Professionalism: Coping with challenges of becoming resilient physician with emotional and cognitive capacity to deal with complex situations LEARNING OBJECTIVE #2: Interpersonal and Communication Skills: Develop awareness and skills to negotiate interpersonal situations
EMBASE:635796758
ISSN: 1525-1497
CID: 4986602
Communication skills over time for eight medical school cohorts: Exploration of selection, curriculum, and measurement effects [Meeting Abstract]
Gillespie, C; Ark, T; Crowe, R; Altshuler, L; Wilhite, J; Hardowar, K; Tewksbury, L; Hanley, K; Zabar, S; Kalet, A
BACKGROUND: NYU uses the same 14-item checklist for assessing medical student communication skills across our curriculum, which includes highquality Objective Structured Clinical Skills Exams throughout the first three years of medical school: a 3-station Introductory Clinical Experience OSCE (ICE), a 3-station end-of-clinical skills OSCE (Practice of Medicine; POM); and an 8-station, high- stakes OSCE (Comprehensive Clinical Skills Exam; CCSE) after core clerkship. We describe how skills change throughout school and explore how patterns vary by cohort (class) in ways that could be explained by admissions criteria, measurement quality, and/or curriculum changes.
METHOD(S): Three domains are assessed: Info gathering (6 items), relationship development (5 items); and patient education & counseling (3 items). Checklist items use a 3-point scale (not done, partly, well done) with behavioral anchors. Internal consistency (Cronbach's alpha) exceeds .75 for all subdomains and across all years. Domains are supported by Confirmatory Factor Analysis. Mean average % well done was calculated across cases and individuals for each subdomain in an OSCE and compared over the OSCEs and between 8 classes of medical school students entering from 2009 to 2016 (graduating 2013 to 2020) (n=1569).
RESULT(S): Cohorts showed similar patterns communication skills trajectories - improvement over time. Despite changes in admissions criteria and processes, cohorts did not differ in terms of demographics, undergraduate GPA, or MCAT scores. Variability in scores decreased in all cohorts over time while communication improved. Patient education & counseling was significantly and substantially lower than other domains. In terms of cohort effects, communication scores for the entering class of 2013 at the start of medical school (ICE OSCE) were significantly higher than the previous 4. At the end of MS2, scores were similar for cohorts for info gathering and relationship development domains (and high, mean range=77-87% well done) but patient education & counseling varied: Improvement from the 1st to 3rd cohort and then decline for the last 5 cohorts. Within the CCSE (8-station pass/fail, MS3), communication scores increased steadily across entering classes, especially from cohort 4 on. These changes over time and between cohorts were mapped onto a priori descriptions of curricular, measurement and admission changes.
CONCLUSION(S): Our cohort data showed interesting and complex patterns. This study reinforces some limitations of linking curriculum to performance (e.g., no direct measures of the curriculum in terms of content, process and intensity over time, limited data on what makes cohorts different, variable measurement over time, and being unable to control for broader trends likely to influence both cohort and time effects) while also demonstrating the promise of longitudinal perspectives on the development of core competencies. LEARNING OBJECTIVE #1: Understand cohort performance in relation to curricular trends. LEARNING OBJECTIVE #2: Describe variation in performance
EMBASE:635796745
ISSN: 1525-1497
CID: 4984942