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Empowering residents in interprofessional practice through 10-minute mobile learning modules [Meeting Abstract]

Oh, S -Y; Adams, J; Greenberg, S A; Blachman, N; Zabar, S; Altshuler, L; Cortes, T
NEEDS AND OBJECTIVES: To address the need for sustainable, efficient interprofessional education and practice (IPEP) at the graduate level health professions education (GHPE), the NYU School of Medicine (SoM) and NYU RoryMeyers College of Nursing (NYUMeyers) designed IPEP, a mobile learning solution. We aimed to: * Provide learners with applicable interprofessional (IP) practice skills * Encourage reflection on IP care planning * Develop an accessible and sustainable IP geriatric education curriculum for GHPE * Collect residents' reflection on IP practice for future curriculum design SETTING AND PARTICIPANTS: IPEP was housed on the NYU SOM learning management system. Since 2014, about 3500 learners from Health Professions schools across the U.S. have completed the 6 I.E. modules. DESCRIPTION: Approach/Methods To overcome barriers (e.g. limited learning space, lack of faculty, heterogeneous curricula) NYU SoM and NYU Meyers developed a series of 10-min e-learning materials including didactic modules and virtual geriatric primary care patient (VP) cases. These are based on the undergraduate online IP modules, NYU3T: Teaching, Technology, and Teamwork. The modules address: * IP teams/responsibility * Effective healthcare teams * Teamwork skills * Communication skills Conflict resolution * IP care planning 4 VP cases include IP assessment and management of older adults with chronic conditions. Reflective questions are integrated into modules and VP cases to stimulate critical thinking and attitude shift. In order to facilitate use, online modules and VP cases are designed in bite-size 10-min modules without heavy multimedia components. Thus, residents, nurse practitioners, and other graduate level providers can complete the modules via phone, tablets, or computers. EVALUATION: Users rated modules very positively (4.2 out of 5). More than 80% of users responded the length of the modules were "just right"; about 90% agreed to "recommend the modules to others". About 500 learners completed four VP cases this last year. According to the validated questionnaire measuring attitudes toward IP teams, there was a significant change toward team value (p = .006) but no significant changes around team efficiency or physician's shared role on team. DISCUSSION/REFLECTION/LESSONS LEARNED: Scheduling of IP activities, with joint clinical experiences and OSCEs, takes time, effort, and coordination of multiple schedules. The IPEP e-modules help smoother dissemination of IPE knowledge and skills to busy trainees. IP learners have found these a valuable resource. More VP cases for different populations may increase the application of IPE skills
EMBASE:615581730
ISSN: 0884-8734
CID: 2553902

Communication skills and value-based medicine: Understanding residents' variation in care using unannounced standardized patient visit [Meeting Abstract]

Hanley, K; Watsula-Morley, A; Altshuler, L; Dumorne, H; Kalet, A; Porter, B; Wallach, A B; Gillespie, C; Zabar, S
BACKGROUND: Training residents to effectively practice value-based care is challenging. We hypothesized that residents with better communication skills would order fewer unnecessary tests and prescribe more appropriate care. We used a USP case of a patient with uncontrolled asthma to examine the relationship between value-based care and communication skills. METHODS: A 25 year-old female USP presented as a new patient to a medicine resident's clinic, reporting asthma since childhood with worsening symptoms over the past few months. At the time of the visit, she was using her albuterol inhaler multiple times daily, without any additional asthma treatment, and was unsure whether she was using it properly. Data was collected using two forms of assessment: a post-visit USP checklist and a systematic review of the corresponding clinic note to examine treatment recommendations including referrals and quality of documentation. The USP checklist measured communication, patient education, and assessment skills. Each response option included descriptive behavioral anchors and was rated as not done, partly done, or well done. Domain scores were calculated as percent items rated well done. RESULTS: 141 USP visits were made from 2009 to 2016 with a mean visit length = 88 min, SD= 28 min (range: 40 to 180 min). Almost all residents (92%) evaluated the patient's asthma with a pulmonary examination. The most common treatment prescribed was albuterol and an inhaled steroid, with or without a spacer (79%). The majority of residents (53%) did not order any additional studies; 21% ordered one study, and 26% ordered two or more studies. Study orders fell into one of three categories: gold (appropriate/recommended: PFTs, flu shot, HIV), grey (pulmonary consult, HCG), or inappropriate (TSH, A1C). Across the 141 visits, 129 studies were ordered; 46% were gold, 5% were grey, and 49% were inappropriate. The most common study ordered was a PFT (31%). 87% of single study orders were gold, but 92% of multiple orders included at least one inappropriate study. Residents who did not order any studies had significantly higher patient education and counseling skills than residents who ordered one or more studies (54% vs 34%, p = 0.00) and were more likely to explain how to correctly use an inhaler than residents who ordered one or more studies (48% vs 27%, p = 0.01). These residents also had significantly higher management and treatment skills (61% vs 39%, p = 0.00) and overall communication skills (68% vs 55%, p = 0.01). There were no significant differences between groups in medications prescribed or in quality of documentation. CONCLUSIONS: Effective communication skills may contribute to valuebased care through appropriate patient education and ordering of fewer inappropriate studies. Rigorous curricula and assessment of resident's patient education skills should be in place to help both patients and health care system achieve value-based care
EMBASE:615581994
ISSN: 0884-8734
CID: 2553822

Assessmentofadherence to depressionmanagement guidelines using unannounced standardized patients: Are resident physicians effectively managing depression in primary care? [Meeting Abstract]

Zabar, S; Hanley, K; Watsula-Morley, A; Altshuler, L; Dumorne, H; Wallach, A B; Porter, B; Kalet, A; Gillespie, C
BACKGROUND: All physicians need to be skilled at diagnosing, treating, and managing depression. We designed an unannounced standard patient (USP) case to assess residents' clinical skills in addressing depression and explored how those skills are associated with residents' general clinical skills in order to design targeted curriculum on depression. METHODS: The USP was a 26 y.o. male presenting as a new patient to a clinic complaining of fatigue and problems sleeping. Goals of the case were to diagnose a common presentation of depression and make a treatment/follow-up plan. The USP was trained to have a positive PHQ 2 &PHQ 9, family history of depression, and be willing to engage in medication and/or therapy if offered. A post-visit checklist was used by the SPs to assess communication, patient education, and assessment skills using behaviorally anchored items rated as not done, partly done, or well done. A systematic chart review was conducted to examine treatment, quality of documentation, and referrals. Case fidelity was checked by audiotape and confirmed by PHQ 9 score in the EHR. Evidence based treatment was defined as prescribing an SSRI and/or providing a psychiatric referral; if neither of those, scheduling follow-up for within 2 weeks. RESULTS: 122 residents saw the USP case from 2009-2015. Mean visit length = 45 min, SD 25 (14 to 183 min). The patient was screened for depression with a PHQ 2 in 93% of visits; 82% also had a PHQ 9. Overall, 77 residents (63%) provided appropriate treatment: 8% prescribed an SRRI, 23% provided a referral, 19% did both, 7% prescribed a sleep aid and <2 week follow-up, and 43% provided a combination of these treatments. 45 residents (37%) did not provide appropriate treatment: 27 (60%) prescribed a sleep aid and follow-up >2 weeks and 18 (40%) provided no treatment/referral and follow-up >2 weeks. There were no differences in exploration of medical history or substance use, but 83% of residents who treated appropriately had a PHQ 9 compared to 62% of residents who did not treat appropriately. 71% also included depression on the problem list compared to 13%of residents who did not treat appropriately. Residents who treated appropriately had significantly better clinical skills assessed by the USP including: overall communication (71% vs. 54%, p = 0.00), information gathering (72% vs. 55%, p = 0.01), relationship development (75% vs. 60%, p = 0.03), patient education (55% vs. 21%, p = 0.00), and patient activation skills (33% vs. 13%, p = 0.01). CONCLUSIONS: Although almost all residents obtained the relevant information, only about 50% of residents diagnosed depression. PHQ 9 appears to be associated with providing more effective treatment, supporting the importance of health system screening protocols. Residents' communication and depression-specific patient education and activation skills seem to be related to how they identify and manage depression, suggesting that interventions to build these skills may lead to higher quality care
EMBASE:615582011
ISSN: 0884-8734
CID: 2553802

A PATIENT EMPOWERMENT PROGRAM (PEP) CAN CHANGE PATIENT EXPECTATIONS OF PATIENT-PROVIDER ROLES IN COMMUNICATION [Meeting Abstract]

Plaksin, Joseph; Kalet, Adina; Zabar, Sondra; Kundrod, Sarita; Nielsen, Kim; Altshuler, Lisa
ISI:000392201600035
ISSN: 1525-1497
CID: 2481682

DEVELOPING A PATIENT EMPOWERMENT PROGRAM (PEP) TO ACHIEVE BETTER PATIENT OUTCOMES BY PREPARING PATIENTS TO PARTICIPATE IN MEDICAL ENCOUNTERS [Meeting Abstract]

Plaksin, Joseph; Pavlishyn, Nadiya; Kalet, Adina; Zabar, Sondra; Wallach, Andrew B; Kundrod, Sarita; Altshuler, Lisa
ISI:000392201600172
ISSN: 1525-1497
CID: 2481702

ORDERING OF LABS AND TESTS: VARIATION AND CORRELATES OF VALUE-BASED CARE IN AN UNANNOUNCED STANDARDIZED PATIENT VISIT [Meeting Abstract]

Zabar, Sondra; Hanley, Kathleen; Lee, Hillary; Gershgorin, Irina; Altshuler, Lisa; Porter, Barbara; Wallach, Andrew B; Gillespie, Colleen
ISI:000392201601038
ISSN: 1525-1497
CID: 2481752

PRIOR HEALTH LITERACY TRAINING, USE OF HEALTH LITERACY TECHNIQUES AND PERCEIVED SKILLS BY RESIDENTS AT AN URBAN ACADEMIC MEDICAL CENTER [Meeting Abstract]

Song, Nina; Altshuler, Lisa; Squires, Allison; Yin, Shonna; Nelson, Tamasyn; Zabar, Sondra; Kalet, Adina
ISI:000392201601126
ISSN: 1525-1497
CID: 2481802

RELATIONSHIPS BETWEEN PATIENT ACTIVATION, PREFERENCES FOR SELF-DIRECTED CARE, AND DIABETES SELF-MANAGEMENT BEHAVIORS IN A LOW HEALTH LITERACY POPULATION [Meeting Abstract]

Pavlishyn, Nadiya; Plaksin, Joseph; Gershgorin, Irina; Tang, Kendi; Zabar, Sondra; Kalet, Adina; Altshuler, Lisa
ISI:000392201601162
ISSN: 1525-1497
CID: 2481812

RESIDENCY WELLNESS: CHANGING CULTURE THROUGH EXPERIENTIAL LEARNING [Meeting Abstract]

Horlick, Margaret; Cocks, Patrick M; Altshuler, Lisa; Gillespie, Colleen; Zabar, Sondra
ISI:000392201603238
ISSN: 1525-1497
CID: 2482012

CHANGING PATIENTS' PERSPECTIVES ON SHARED DECISION-MAKING (SDM): A QUALITATIVE APPROACH [Meeting Abstract]

Tang, Kendi; Plaksin, Joseph; Pavlishyn, Nadiya; Kalet, Adina; Zabar, Sondra; Altshuler, Lisa
ISI:000392201600117
ISSN: 1525-1497
CID: 2482052