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Design and implementation of a clinical decision support tool for primary palliative Care for Emergency Medicine (PRIM-ER)

Tan, Audrey; Durbin, Mark; Chung, Frank R; Rubin, Ada L; Cuthel, Allison M; McQuilkin, Jordan A; Modrek, Aram S; Jamin, Catherine; Gavin, Nicholas; Mann, Devin; Swartz, Jordan L; Austrian, Jonathan S; Testa, Paul A; Hill, Jacob D; Grudzen, Corita R
BACKGROUND:The emergency department is a critical juncture in the trajectory of care of patients with serious, life-limiting illness. Implementation of a clinical decision support (CDS) tool automates identification of older adults who may benefit from palliative care instead of relying upon providers to identify such patients, thus improving quality of care by assisting providers with adhering to guidelines. The Primary Palliative Care for Emergency Medicine (PRIM-ER) study aims to optimize the use of the electronic health record by creating a CDS tool to identify high risk patients most likely to benefit from primary palliative care and provide point-of-care clinical recommendations. METHODS:A clinical decision support tool entitled Emergency Department Supportive Care Clinical Decision Support (Support-ED) was developed as part of an institutionally-sponsored value based medicine initiative at the Ronald O. Perelman Department of Emergency Medicine at NYU Langone Health. A multidisciplinary approach was used to develop Support-ED including: a scoping review of ED palliative care screening tools; launch of a workgroup to identify patient screening criteria and appropriate referral services; initial design and usability testing via the standard System Usability Scale questionnaire, education of the ED workforce on the Support-ED background, purpose and use, and; creation of a dashboard for monitoring and feedback. RESULTS:The scoping review identified the Palliative Care and Rapid Emergency Screening (P-CaRES) survey as a validated instrument in which to adapt and apply for the creation of the CDS tool. The multidisciplinary workshops identified two primary objectives of the CDS: to identify patients with indicators of serious life limiting illness, and to assist with referrals to services such as palliative care or social work. Additionally, the iterative design process yielded three specific patient scenarios that trigger a clinical alert to fire, including: 1) when an advance care planning document was present, 2) when a patient had a previous disposition to hospice, and 3) when historical and/or current clinical data points identify a serious life-limiting illness without an advance care planning document present. Monitoring and feedback indicated a need for several modifications to improve CDS functionality. CONCLUSIONS:CDS can be an effective tool in the implementation of primary palliative care quality improvement best practices. Health systems should thoughtfully consider tailoring their CDSs in order to adapt to their unique workflows and environments. The findings of this research can assist health systems in effectively integrating a primary palliative care CDS system seamlessly into their processes of care. TRIAL REGISTRATION/BACKGROUND:ClinicalTrials.gov Identifier: NCT03424109. Registered 6 February 2018, Grant Number: AT009844-01.
PMCID:6988238
PMID: 31992301
ISSN: 1472-6947
CID: 4294142

A vision for evaluations of responsive environments in future medical facilities

Chapter by: Lu, D. B.; Ergan, S.; Mann, D.; Lawrence, K.
in: Proceedings of the 37th International Symposium on Automation and Robotics in Construction, ISARC 2020: From Demonstration to Practical Use - To New Stage of Construction Robot by
[S.l.] : International Association on Automation and Robotics in Construction (IAARC), 2020
pp. 805-812
ISBN: 9789529436347
CID: 4963542

Implementing electronic health records-based intervention tools in a large NYC healthcare system to facilitate H. pylori eradication strategies for gastric cancer prevention for at-risk Chinese American immigrant patients [Meeting Abstract]

Kwon, Simona; Tan, Yi-Ling; Pan, Janet; Mann, Devin; Chokshi, Sara; Williams, Renee; Zhao, QiuQu; Hailu, Benyam; Trinh-Shevrin, Chau
ISI:000580647800125
ISSN: 1055-9965
CID: 4688572

Implementing the Physical Activity Vital Sign in an Academic Preventive Cardiology Clinic [Meeting Abstract]

McCarthy, Margaret M.; Heffron, Sean; Fletcher, Jason; Szerencsy, Adam; Mann, Devin; Vorderstrasse, Allison
ISI:000589965800142
ISSN: 0009-7322
CID: 4688862

Using normalisation process theory to understand workflow implications of decision support implementation across diverse primary care settings

Mishuris, Rebecca G; Palmisano, Joseph; McCullagh, Lauren; Hess, Rachel; Feldstein, David A; Smith, Paul D; McGinn, Thomas; Mann, Devin M
BACKGROUND:Effective implementation of technologies into clinical workflow is hampered by lack of integration into daily activities. Normalisation process theory (NPT) can be used to describe the kinds of 'work' necessary to implement and embed complex new practices. We determined the suitability of NPT to assess the facilitators, barriers and 'work' of implementation of two clinical decision support (CDS) tools across diverse care settings. METHODS:We conducted baseline and 6-month follow-up quantitative surveys of clinic leadership at two academic institutions' primary care clinics randomised to the intervention arm of a larger study. The survey was adapted from the NPT toolkit, analysing four implementation domains: sense-making, participation, action, monitoring. Domains were summarised among completed responses (n=60) and examined by role, institution, and time. RESULTS:The median score for each NPT domain was the same across roles and institutions at baseline, and decreased at 6 months. At 6 months, clinic managers' participation domain (p=0.003), and all domains for medical directors (p<0.003) declined. At 6 months, the action domain decreased among Utah respondents (p=0.03), and all domains decreased among Wisconsin respondents (p≤0.008). CONCLUSIONS:This study employed NPT to longitudinally assess the implementation barriers of new CDS. The consistency of results across participant roles suggests similarities in the work each role took on during implementation. The decline in engagement over time suggests the need for more frequent contact to maintain momentum. Using NPT to evaluate this implementation provides insight into domains which can be addressed with participants to improve success of new electronic health record technologies. TRIAL REGISTRATION NUMBER/BACKGROUND:NCT02534987.
PMID: 31630113
ISSN: 2632-1009
CID: 4153462

13.5 THE WONDER OF IT ALL: EARLY CHILDHOOD DIGITAL HEALTH [Meeting Abstract]

Egger, H L; Verduin, T L; Robinson, S; Lebwohl, R; Stein, C R; McGregor, K A; Zhao, C; Driscoll, K; Mann, D; Black, J
Objectives: We will: 1) describe the WonderLab, a digital health initiative within the New York University Langone Health Department of Child and Adolescent Psychiatry; 2) introduce When to Wonder: Picky Eating, which is the WonderLab's first early childhood mental health digital study; and 3) present preliminary data from this study. Our first objective is to demonstrate how smartphone-based tools developed to assess children in their homes and the use of advanced data analytics can transform how, when, and where we assess young children's development and mental health. Our second objective is to share how our multidisciplinary team and agile development methodology enable us to build and launch a consumer-facing pediatric health app within an academic medical center.
Method(s): The WonderLab creates scalable mobile digital health tools to collect multimodal data in children's homes at the individual, family, and population levels. In December 2018, we released When to Wonder: Picky Eating, a national study with consent, enrollment, study activities, and feedback fully integrated in iOS and Android apps that parents download from the app stores. When to Wonder: Picky Eating focuses on the emotions and behaviors related to picky eating in children under the age of 7 years. Data sources include parent-report, video, audio, and an active task that children and parents play independently to quantify children's food preferences.
Result(s): We will present preliminary data from When to Wonder: Picky Eating to characterize normative and clinically significant emotions and behaviors related to picky eating. We will also share data on recruitment and engagement using social media, app performance, and "lessons learned" about digital pediatric health.
Conclusion(s): We create clinically and scientifically valid digital tools that parents and children want to use. We integrate clinical, scientific, engineering, design, data science, and bioethics expertise with collaborative user engagement and a "build, measure, learn" agile development culture. Our app-based study demonstrates how to build digital health tools that collect and analyze population-level and individual-level, multimodal data about children and families in the home. These new tools and approaches have the potential to transform our engagement with families and our delivery of care. EA, EC, MED
Copyright
EMBASE:2003280420
ISSN: 1527-5418
CID: 4131222

Wearable Health Technology and Electronic Health Record Integration: Scoping Review and Future Directions

Dinh-Le, Catherine; Chuang, Rachel; Chokshi, Sara; Mann, Devin
BACKGROUND:Due to the adoption of electronic health records (EHRs) and legislation on meaningful use in recent decades, health systems are increasingly interdependent on EHR capabilities, offerings, and innovations to better capture patient data. A novel capability offered by health systems encompasses the integration between EHRs and wearable health technology. Although wearables have the potential to transform patient care, issues such as concerns with patient privacy, system interoperability, and patient data overload pose a challenge to the adoption of wearables by providers. OBJECTIVE:This study aimed to review the landscape of wearable health technology and data integration to provider EHRs, specifically Epic, because of its prevalence among health systems. The objectives of the study were to (1) identify the current innovations and new directions in the field across start-ups, health systems, and insurance companies and (2) understand the associated challenges to inform future wearable health technology projects at other health organizations. METHODS:We used a scoping process to survey existing efforts through Epic's Web-based hub and discussion forum, UserWeb, and on the general Web, PubMed, and Google Scholar. We contacted Epic, because of their position as the largest commercial EHR system, for information on published client work in the integration of patient-collected data. Results from our searches had to meet criteria such as publication date and matching relevant search terms. RESULTS:Numerous health institutions have started to integrate device data into patient portals. We identified the following 10 start-up organizations that have developed, or are in the process of developing, technology to enhance wearable health technology and enable EHR integration for health systems: Overlap, Royal Philips, Vivify Health, Validic, Doximity Dialer, Xealth, Redox, Conversa, Human API, and Glooko. We reported sample start-up partnerships with a total of 16 health systems in addressing challenges of the meaningful use of device data and streamlining provider workflows. We also found 4 insurance companies that encourage the growth and uptake of wearables through health tracking and incentive programs: Oscar Health, United Healthcare, Humana, and John Hancock. CONCLUSIONS:The future design and development of digital technology in this space will rely on continued analysis of best practices, pain points, and potential solutions to mitigate existing challenges. Although this study does not provide a full comprehensive catalog of all wearable health technology initiatives, it is representative of trends and implications for the integration of patient data into the EHR. Our work serves as an initial foundation to provide resources on implementation and workflows around wearable health technology for organizations across the health care industry.
PMID: 31512582
ISSN: 2291-5222
CID: 4101292

User-Centered Development of a Behavioral Economics Inspired Electronic Health Record Clinical Decision Support Module

Chokshi, Sara Kuppin; Troxel, Andrea; Belli, Hayley; Schwartz, Jessica; Blecker, Saul; Blaum, Caroline; Szerencsy, Adam; Testa, Paul; Mann, Devin
Changing physician behaviors is difficult. Electronic health record (EHR) clinical decision support (CDS) offers an opportunity to promote guideline adherence. Behavioral economics (BE) has shown success as an approach to supporting evidence-based decision-making with little additional cognitive burden. We applied a user-centered approach to incorporate BE "nudges" into a CDS module in two "vanguard" sites utilizing: (1) semi-structured interviews with key informants (n = 8); (2) a design thinking workshop; and (3) semi-structured group interviews with clinicians. In the 133 day development phase at two clinics, the navigator section fired 299 times for 27 unique clinicians. The inbasket refill alert fired 124 times for 22 clinicians. Fifteen prescriptions for metformin were written by 11 clinicians. Our user-centered approach yielded a BE-driven CDS module with relatively high utilization by clinicians. Next steps include the addition of two modules and continued tracking of utilization, and assessment of clinical impact of the module.
PMID: 31438106
ISSN: 1879-8365
CID: 4046992

Primary Palliative Care for Emergency Medicine (PRIM-ER): Protocol for a Pragmatic, Cluster-Randomised, Stepped Wedge Design to Test the Effectiveness of Primary Palliative Care Education, Training and Technical Support for Emergency Medicine

Grudzen, Corita R; Brody, Abraham A; Chung, Frank R; Cuthel, Allison M; Mann, Devin; McQuilkin, Jordan A; Rubin, Ada L; Swartz, Jordan; Tan, Audrey; Goldfeld, Keith S
INTRODUCTION/BACKGROUND:Emergency departments (ED) care for society's most vulnerable older adults who present with exacerbations of chronic disease at the end of life, yet the clinical paradigm focuses on treatment of acute pathologies. Palliative care interventions in the ED capture high-risk patients at a time of crisis and can dramatically improve patient-centred outcomes. This study aims to implement and evaluate Primary Palliative Care for Emergency Medicine (PRIM-ER) on ED disposition, healthcare utilisation and survival in older adults with serious illness. METHODS AND ANALYSIS/UNASSIGNED:This is the protocol for a pragmatic, cluster-randomised stepped wedge trial to test the effectiveness of PRIM-ER in 35 EDs across the USA. The intervention includes four core components: (1) evidence-based, multidisciplinary primary palliative care education; (2) simulation-based workshops; (3) clinical decision support; and (4) audit and feedback. The study is divided into two phases: a pilot phase, to ensure feasibility in two sites, and an implementation and evaluation phase, where we implement the intervention and test the effectiveness in 33 EDs over 2 years. Using Centers for Medicare and Medicaid Services (CMS) data, we will assess the primary outcomes in approximately 300 000 patients: ED disposition to an acute care setting, healthcare utilisation in the 6 months following the ED visit and survival following the index ED visit. Analysis will also determine the site, provider and patient-level characteristics that are associated with variation in impact of PRIM-ER. ETHICS AND DISSEMINATION/UNASSIGNED:Institutional Review Board approval was obtained at New York University School of Medicine to evaluate the CMS data. Oversight will also be provided by the National Institutes of Health, an Independent Monitoring Committee and a Clinical Informatics Advisory Board. Trial results will be submitted for publication in a peer-reviewed journal. TRIAL REGISTRATION NUMBER/BACKGROUND:NCT03424109; Pre-results.
PMID: 31352424
ISSN: 2044-6055
CID: 4010352

Implementation of nurse driven clinical decision support to improve primary care management of sore throat [Meeting Abstract]

Feldstein, D; Park, L S; Smith, P; Palmisano, J; Hess, R; Jones, S; Chokshi, S K; McGinn, T; Mann, D M
Statement of Problem Or Question (One Sentence): Underutilization of clinical prediction rules and poor uptake of provider-oriented clinical decision support (CDS) has contributed to overuse of antibiotics for sore throat. Objectives of Program/Intervention (No More Than Three Objectives): 1. Adapt CDS for registered nurses (RNs) to evaluate and treat patients with sore throat 2. Demonstrate the feasibility of RN visits using CDS to evaluate and treat patients with sore throat Description of Program/Intervention, Including Organizational Context (E.G. Inpatient Vs. Outpatient, Practice or Community Characteristics): We performed a 12-week pilot study to evaluate the feasibility of RN visits using an integrated clinical prediction rule (iCPR) tool to determine patient risk for strep throat and provide appropriate treatment at a family medicine clinic in a Midwest academic healthcare system. iCPR, originally developed for use by primary care physicians (PCPS), includes a risk calculator using Centor strep throat criteria and ordersets based on patient's risk for strep throat: education for low-risk, testing for intermediate-risk, and testing or antibiotics for high-risk. To adapt the process for RN visits, we developed triage protocols so appropriate patients received nurse visits, very low risk received education and more complex patients received provider visits. No major changes were made to the risk calculator or ordersets. Four RNs, with 2-24 years of experience, received a 10-minute online training session on sore throat evaluation followed by a 45-minute in-person training on physical examination and iCPR use. RNs triaged patients by phone and conducted RN visits using iCPR and following orderset recommendations. RNs could transition to a PCP visit if they were uncomfortable evaluating the patient. Measures of Success (DISCUSS QUALITATIVE AND/OR QUANTITATIVE METRICS WHICH WILL BE USED TO EVALUATE PROGRAM/INTERVENTION): Electronic health record data was used to determine the number of nurse visits, frequency of tool use and antibiotic and diagnostic test ordering. RNs completed a self-efficacy survey prior to training and 8-weeks after implementation. At 12 weeks, we interviewed RNs to understand barriers and facilitators to using the tool. Findings To Date (It Is Not Sufficient To State Findings Will Be Discussed): 162 triage calls for sore throat resulted in 77(48%) patients with RN-only visits, 45(28%) with provider visits, 38(23%) with no visit. Only 2 RN visits (< 3%) converted to provider visit due to patient complexity. RNs completed the risk calculator for 99% of visits and followed recommendations in all cases except for ordering antibiotics in 1 high-risk patient with a negative rapid strep. RN confidence in their ability to evaluate and treat a patient with sore throat was 85 (SD 5.8) (0 cannot do at all; 100 highly certain I can do) prior to training and 97.5 (SD 5.0) at 8-weeks. RNs felt the tool decreased provider visits and strep testing in patients. RN's also felt that the tool increased patient and RN satisfaction. Key Lessons For Dissemination (What Can Others Take Away For Implementation To Their Practice Or Community?): This pilot study demonstrates that RNs can use CDS to appropriately triage, evaluate and treat acute low-complexity sore throat patients. Implementation of an RN-driven iCPR tool shows promise to reduce inappropriate antibiotic prescribing and represents a potential model for expanding RN practice using CDS
EMBASE:629003762
ISSN: 1525-1497
CID: 4052762